Adobe reader Updater error 111200

[zigcak]

It´s really terrible to update Adobe free products (Reader, Flash Player, Shockwave Player) in network with domain. Know somebody what mean "error 111200"? THX

[LeoUpdaterX]

This error stands for Updater Session failed to initialize.

Can you please provide Updater log file?

It is called AdobeARM.log and can be found in the User Temp folder.

[zigcak]

[2012-03-05 08:50:50] Adobe ARM 1.5.7.0 logging started.

[2012-03-05 08:50:50] Command Line: /PRODUCT:Reader /VERSION:10.0 /MODE:3

[2012-03-05 08:50:50] Could not collect information for Product: {AC76BA86-7AD7-1029-7B44-AA1000000001}

[2012-03-05 08:50:50] ProductCode: {AC76BA86-7AD7-1029-7B44-AA0000000001}

[2012-03-05 08:50:50] ProductName: Adobe Reader X - Czech

[2012-03-05 08:50:50] ProductVersion: 10.0.0

[2012-03-05 08:50:50] ProductUACPatching: enabled

[2012-03-05 08:50:50] Admin User, IsElevated returns 1

[2012-03-05 08:50:59] No CRD to store

[2012-03-05 08:50:59] New file object: AdbeRdr1010_cs_CZ.msi

[2012-03-05 08:50:59] New file object: AdbeRdrUpd1012.msp

[2012-03-05 08:50:59] ArmUpdate record found.

[2012-03-05 08:50:59] Newer version ARM Update is not available.

[2012-03-05 08:51:00] No CRD to store

[2012-03-07 08:52:39] ARM returns ERROR_SUCCESS

[2012-03-07 08:52:39] Adobe ARM 1.5.7.0 logging finished.

[Guest]

Hi there, I've the same error here, but it is not for Adobe Reader, but for Adobe Acrobat Pro.

Have you found a solution for this in the meantime?

Below my updater log:

[2013-01-15 23:27:13] Adobe ARM 1.7.2.0 logging started.

[2013-01-15 23:27:13] Command Line: /ArmElevate /MODE:1 /PRODUCT:Acrobat /VERSION:9 /LANG:DEU

[2013-01-15 23:27:13] ProductCode: {AC76BA86-1033-F400-7760-000000000004}

[2013-01-15 23:27:13] ProductName: Adobe Acrobat 9 Pro - English, Français, Deutsch

[2013-01-15 23:27:13] ProductVersion: 9.5.2

[2013-01-15 23:27:13] ProductUACPatching: enabled

[2013-01-15 23:27:13] ProductCode: {AC76BA86-1033-F400-BA7E-000000000005}

[2013-01-15 23:27:13] ProductName: Adobe Acrobat X Standard - English, Français, Deutsch

[2013-01-15 23:27:13] ProductVersion: 10.1.5

[2013-01-15 23:27:13] ProductUACPatching: enabled

[2013-01-15 23:27:13] Automatic preferences not provided with command line and not found in Registry - using default ARM preference AUTO_DOWNLOAD

[2013-01-15 23:27:13] Admin User, IsElevated returns 1

[2013-01-15 23:27:13] Failed to lock Manifest file.

[2013-01-15 23:27:13]    GetLastError(): 2 - Das System kann die angegebene Datei nicht finden.

[2013-01-15 23:27:13] Init Manifest Data failed

[2013-01-15 23:27:13]    Error Code: 130100

[2013-01-15 23:27:13] Init Session data failed.

[2013-01-15 23:27:13]    Error Code: 2

[2013-01-15 23:27:13] ** Setting Error Condition:

[2013-01-15 23:27:13]    Error Code: 111200

[2013-01-15 23:27:17] User exited

[2013-01-15 23:27:18] ARM returns ERROR_SUCCESS

[2013-01-15 23:27:18] Adobe ARM 1.7.2.0 logging finished.

Another strange thing is that I've Adobe Acrobat 9 Pro (9.5.2) and Adobe Acrobat X Standard (10.1.5) on my System. For Adobe Acrobat X, I've got today also a update which was successfully.

Anyone any idea about this?

[LeoUpdaterX]

Try to temporary disable any backup or antivirus software before checking for updates.

My guess is that some program on your system prevents Acrobat Updater from locking Manifest.

[pwillener]

IvoFrie1972 wrote:

Hi there, I've the same error here, but it is not for Adobe Reader, but for Adobe Acrobat Pro.

What Acrobat version are you trying to update.  From your log it's unclear if 9.x or 10.x

[pwillener]

Ok, you described your situation after the log.

Download the  9.5.3 update (for Windows) from http://www.adobe.com/support/downloads/detail.jsp?ftpID=5525

[pwillener]

Try downloading the update patch (for Reader 10.x) from http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.5/misc/AdbeRdrUpd1015.msp

[ConsoleGenRL]

After disabling anti-virus I ended up "right-clicking" on the icon for Acrobat X Pro (I also have XI Pro installed) and selecting "Run As Administrator".

It is now updating properly.

[Dan from Globe]

I simply opened Acrobat Pro as admin, checked for updates, it found a new update.  I clicked install and then it worked fine.

I tried endlessly to run this update.  It seems that running as admin did the trick for me.

[DLeeWC]

Run as admin and then run update, worked like a charm. thanks.

[defaultvy1mbotsi0kr]

Just want to add to this. I had to find the Acrobat.exe in the Program Files Adobe Folder, right click and then run as Administrator. For some reason the OS wouldn't let me right click/run as Admin from anywhere else (e.g., Start Menu nor Task bar). Worked. 

[Michael34248323iaqm]

Hello. I'm running windows 11 pro and I purchased the dic version of Acrobat pro XI and everytime I try to update i keep getting error 111200. I have shut of my virus protection, shut off my VPN and ran the program as admin and still getting error message. This is a new computer build and I have no clue why I'm having these issues with the program. Will you shed some light on this for me? 

[John36819829cefy]

I also get this error message. Here is the logfile:

[2024-04-18 10:52:50:0641] Helper started, Command Line: /ArmUpdate /MSI FOLDER:"C:\ProgramData\Adobe\ARM\S\9920" /MODE:1 /PRODUCT:Reader /VERSION:11.0 /LANG:ENU
[2024-04-18 10:52:51:0369] File copied: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\Cache\Arm_001824311644_1887167575119743146619172411071356515668.msi
[2024-04-18 10:52:57:0268] CreateProcessAsUser failed
[2024-04-18 10:52:57:0268] Error Code: 1314

[2024-04-18 10:52:57:0268] Helper failed
[2024-04-18 10:52:57:0268] Error Code: 1314

[2024-04-18 10:52:57:0322] Helper finished

[2024-04-18 10:52:57:0353] Adobe ARM 1.824.31.1644 logging started.
[2024-04-18 10:52:57:0384] could not find valid preference in product specific registry
[2024-04-18 10:52:57:0384] ProductCode: {AC76BA86-7AD7-FFFF-7B44-AB0000000001}
[2024-04-18 10:52:57:0384] ProductName: Adobe Reader XI (11.0.20) MUI
[2024-04-18 10:52:57:0384] ProductVersion: 11.0.20
[2024-04-18 10:52:57:0384] ProductUACPatching: enabled
[2024-04-18 10:52:57:0422] Using registered preference AUTO_CHECK_UPDATES
[2024-04-18 10:52:57:0422] Failed to lock Manifest file: C:\ProgramData\Adobe\ARM\Reader_11.0.20\Reader11Manifest3.msi
[2024-04-18 10:52:57:0422] GetLastError(): 2 - Das System kann die angegebene Datei nicht finden.

[2024-04-18 10:52:57:0422] Init Manifest Data failed
[2024-04-18 10:52:57:0422] Error Code: 130100

[2024-04-18 10:52:57:0422] Init Session data failed.
[2024-04-18 10:52:57:0422] Error Code: 2

[2024-04-18 10:52:57:0422] ** Setting Error Condition:
[2024-04-18 10:52:57:0422] Error Code: 111200

What can I do?

[Amal.]

Hi there

Acrobat 11 is an EOL application and no longer supported on the latest Mac and Win OS. For more information please go through the help page https://adobe.ly/447SwRq

~Amal

[John36819829cefy]

Amal, thank you. I have updated to version 2024.002.20687 without any issues.

[Amal.]

Hi there

We are glad to hear that. Feel free to contact us for any assistance required in the future.

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

~Amal