adobe reader won't 'uninstall'

[SusanGFD]

I can't print pdfs or download pdfs on the web since downloading adobe reader 9.  The previous version (reader 8) failed to uninstall and I am unable to use 'remove programme' to remove either version of reader.   The error message reads,  patch cannot be found.

Can anyone offer a solution?  I believe I need to uninstall all the adobe files and reinstall afresh but can't do it with add/remove programmes.

[Claudio González · Accepted solution]

You may want to try running this fix from Microsoft and uninstall all traces of any versions of Reader:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

If you want to reinstall Reader, download its full installer from

http://get.adobe.com/reader/enterprise/

After downloading, restart your computer and run the installer before doing anything else.

[SusanGFD]

Thank you Claudio,

Your suggestion worked perfectly. I am very grateful.

========================================

Message Received: Jul 06 2012, 11:55 AM

From: "Claudio González"

To: "SusanGFD"

Cc:

Subject: adobe reader won't 'uninstall'

Re: adobe reader won't 'uninstall' created by Claudio González in Adobe Reader - View the full discussion

You may want to try running this fix from Microsoft and uninstall all traces of any versions of Reader: http://support.microsoft.com/mats/Program_Install_and_Uninstall If you want to reinstall Reader, download its full installer from http://get.adobe.com/reader/enterprise/ After downloading, restart your computer and run the installer before doing anything else.Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Adobe Reader by email or at Adobe ForumsFor more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

[Claudio González]

Then you may want to mark this question as Answered...