Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Reader XI sign and fill grayed out

Guest
Jul 15, 2015 Jul 15, 2015

Hello,

I've been trying to unsuccessfully sign a pdf document with a digital signature using Adobe Reader XI:

1. The form I'm trying to sign is here: http://www.mca.gov.in/MCA21/dca/downl...

2. Edit->Protection->Properties shows that filling of form fields and signing is allowed.

3. In Edit->Preferences->Signatures I can see the digital certificate I want to use for signing the document. Under usage options, I have enabled "use for signing"

4. However, even after all this, all fields under the "Work with certificates" option in the Fill and Sign sidebar is grayed out.

5. Clicking on the signature field in the document has no effect. Nothing happens.

Can someone throw some light on this issue?

Thanks,

Ravi

TOPICS
General troubleshooting , Security digital signatures and esignatures
64.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 13, 2015 Aug 13, 2015

Hi vmarsi,

Thank you for posting on Adobe forums.

Please note that you cannot digitally sign a PDF with Reader unless the PDF has been Reader Enabled.

In order to enable extended rights in the PDF file, you will have to use Adobe Acrobat and choose "File > Save as > Reader Extended PDF"

Let me know how it goes.

Regards,

Anubha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 13, 2015 Aug 13, 2015

Thank you, but that wasn't the problem. The document IS reader enabled. The problem was successfully addressed by Karl Heinz Kremer here:

https://answers.acrobatusers.com/Adobe-Reader-XI-sign-fill-grayed-out-q284440.aspx

Thanks,

Ravi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 13, 2015 Aug 13, 2015
LATEST

Hi Ravi,

That's great your issue was resolved.

Regards,

Anubha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines