All documents disappeared from the app - Reader DC on MacOS Catalina 10.15.2

New Here ,
Dec 13, 2019 Dec 13, 2019

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I installed an update to c

Same issue - All documets disappeared from the app.  My could documents are still there.  What am I suppose to do to restore Adobe Acrobat Reader DC to display my documents, local and cloud as it was a day ago!

 

 

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General troubleshooting , Mac , View PDF

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Adobe Community Professional ,
Dec 14, 2019 Dec 14, 2019

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Hi,

 

Did this happened after the recent Acrobat update published this month?

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Hi Cisne,

 

Please confirm if you have updated the application or re-installed it. 

It seems that you are referring to the list of documents that shows under the Home > Recent tab.

If you have re-installed the application, it is not possible to restore the list. 

 

Also, as you have mentioned that the cloud files are still there, the PDF files that are saved locally will show once you open them in the application. Adobe Acrobat Reader DC does not save any files in the application.

 

Let us know if you are referring to something else.

 

Regards,

Meenakshi

 

 

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New Here ,
Apr 19, 2021 Apr 19, 2021

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I have updated. When I open a PDF it will open and then just disappear. When I Open adobe DC without a file it will open for about three seconds and then just disappear. This my subscription version

 

 

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