Application unable to Start correctly (0xc0000022)

[Guest]

I am using the latest Adobe Acrobat Reader on Windows 8.1.  I have downloaded and am working on various tax forms.  Every time I open the Reader, or open or save an individual file, I get this Windows Application Error, “The application was unable to start correctly (0xc0000022). Click OK to close the application”. 

I have re installed the reader several times and have used the “adobe eraser” to clean out old files.  I have tried the “repair” features.  None have helped.  However, despite the error message, the PDF files usually will open or "save" after several clicks but I can't depend on this.  Can you help?

[Guest]

Confirmed: Older version of Adobe (version 11.0) worked. Thanks again all!

[Sunil_Soni]

Please mark this thread answered/Helpful for other users.

-Thanks

Sunil Soni

[dennisb44743092]

I tried what was suggested and the problem is still in my Windows 10 system. Any other suggestions? I even uninstalled the reader and reinstalled the latest (still the same version though).

[jennifert90122572]

Hello

I am having the exact same issues and I have a brand new laptop. I have tried installing the old version of acrobat reader that I had on my previous laptop that worked with no issues at all, but unfortunately this has not fixed the issue.

I use acrobat massively every day and this is becoming increasingly frustrating and making me less productive as I have to move the error box around my screen constantly so I can see what I am doing as it will not close you have to restart your machine by control alt delete.

Is their a fix to this yet please

Thanks in advance

[43_daisies]

This download is no longer available

[Sunil_Soni]

Use following : Shared Files - Acrobat.com

Let me know how it goes.

[jasonl69080907]

Have the issue when opening a PDF file and also when exporting PDF file to jpeg.

Yet trying to fix it with the download but the download is not longer available???

  Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download...

[jennifert90122572]

Well after posting what I thought was a fix above, it was very very short lived and only lasted minutes.  Surely there is a fix to this it is extremely annoying and frustrating that I have to ctrl alt delete my laptop every time I need to close it now and working with this irritating box that I have to move around my screen constantly so I can see what I am doing.

Please sort this out Adobe???

[dennisb44743092]

It seems no one can find the answer to this problem. I tried everything these posts have offered (even the muddled explanation by Sunil2201) and have had no luck. Is this a Microsoft issue or an Adobe issue? Can't seem to find that answer anywhere either. And as far as screen shots of the error and screen dumps, registry info, etc., HOW MANY SCREEN SHOTS DO YOU NEED? I see several that mimic the same issue I'm having so why aren't Adobe gurus using that information instead of continuously asking for the same thing?

I'm like everyone else now, PLEASE find an answer and publish it, patch it or do whatever computer geeks do to solve issues!

[patk89933794]

I also found the same thing where I tried several solutions offered and they were only very short term fixes.

[Sunil_Soni]

Hello jannifert90122572 / dennisb44743092 / patk89933794,

Kindly try out the suggestions and if issue still persist, Please provide required information as requested.

-Thanks

Sunil Soni

[jennifert90122572]

After posting on here and weeks of searching the web I have finally found an answer that has worked for me.  It has been weeks of this constant annoying error message box coming up everytime I opened acrobat reader

This fix took less than 90 seconds.  Credit to Abdullah Awan on youtube thank you.

I hope this helps someone else.

How to fix the error 0xc0000022 on windows 10 - YouTube

[wfintl]

This seems to be a windows issue. Am I right?

[alistair78]

Hi all.

Just spent 50 mins on a remote control session with Adobe and they eventually gave up. The agent simply said "This is an OS issue, please contact Microsoft."

When I asked for any details to pass on to Microsoft, he said they had nothing to give! Only workaround for me is to set the Acrobat shortcut to run as admin and I can use Acrobat that way.

We really need more info on where the fault is. I can't just approach Microsoft (if that's even possible?!) with nothing.

[alistair78]

As nothing was forthcoming from Adobe on this via my support ticket, I decided to reinstall Windows 10 this morning. I'm fixed...at least for now...

[bendy2017]

I am experiencing the same issue. I have already uninstalled the Microsoft visual C++ 2013 Redistributable (x64&x86) & reinstalled.

• Windows 7 pro x64, all latest updates installed.
• Adobe Reader DC 2017.009.20044
• Open a PDF file
• Screenshot of error and task manager to follow.

[alistair78]

If my experience is anything to go by, you won't be able to solve it. I used the Windows 10 reset feature and started again. If that's not an option for you then you might have a very, very long wait for an answer.

[bendy2017]

Here is the screenshot requested.

Version is now 2017.009.20058

The steps to reproduce the problem is simply to open a PDF file

[rtyoung]

I've also had no success after re-installing the Microsoft Visual C++ several times. Plus I uninstalled and reinstalled Adobe Reader DC several times. I've noted the error for some time but did not research it until I traced poor performance on my PC to Adobe. I opened task manager and noted Adobe was sucking up all my CPU. This is a shot with just one document open. With 3 open my CPU was at 99%.

I downloaded Reader 11 as a work around. You can obtain that from the Adobe site. In task manager with one document open it shows using 0% CPU.

[bendy2017]

Any update on this issue? Is there another official support mechanism for this, or is this the only way to get help?

[lynnu2400]

I found a link through Google but nothing helped ...0xc0000022 – Fix for Windows Vista, 7, 8, 8.1, 10

[robs31814270]

I ran into this issue this week with 2 computers, they both had malware, and both only affected one user profile.  When I replaced the user profile with a fresh one no further trouble was found.  Also renaming rdrCEF.exe to rdrCEF.old  also cleared up the issue but doesn't seem like the best fix.  I could not find the specific issue in the profile that was causing the issue.

[lynnu2400]

Changing the .exe to .old REMOVED THE ERROR MESSAGE!  THANK YOU - HOWEVER, I still can't print from Adobe. Nothing is being sent to the printer when I select Print.  ALL other apps are printing fine.  I created a new profile and will try that after I complete the deep scan I'm doing now.  I can't delete the only profile I have since it's - ME!   This is just a dang mess.  I wish ADOBE would address this and get it resolved.  Seems it pops up for no reason at all and ADOBE is completely oblivious to it.   Thanks for the help.   I only hope I'll be able to print with the new profile.

[fxi81534988]

This method fix my issue

[johng62300796]

Tried this to no avail.  Still get tge same error.