Attachment not Adding in Gmail

[rbwen]

Trying to add a PDF from Adobe Reader to Gmail. When I click the mail button it opens Gmail correctly but there is no attachment in the mail body.

[Ria Tagra]

Hi @rbwen 

Sorry for the trouble you are facing while sending attachment. What is the error message you are getting while sending a PDF file as an email attachment using Adobe Reader? Would you mind posting a screenshot of the error you get? To post a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Make sure that you have the latest version of Adobe Reader installed, check for any pending updates from help>check for updates, reboot the machine after updating Adobe Reader.

Refer and try the suggestion from the following help article and see if that resolves the issue Attach to email option is not working | Acrobat DC, Acrobat Reader DC

You may also refer to How to use the email icon to directly send file as attachment

Are you on Mac or Windows machine and what is the version installed?

What is the version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Let us know how it goes and update this discussion for any further assistance.

Regards

Ria

[rbwen]

I'm not getting any error message at all. The process seems to be working, the Gmail message opens up, but there is no attachment. I updated Chrome. I deleted and reinstalled Adobe Reader and Adobe DC Pro. I restarted the computer. It is a Mac running Big Sur.