Why can't I talk with someone by phone to resolve a billing question?
I simply need to cancel the transaction listed below.
Description: Recurring Withdrawal Bill Payment - #705227004027/BP ADOBE *PDF PACK SUBS 800-833-6687 CA Card 1406 Merchant Category Code: 5734
Adobe communication is appalling. The company stores your credit card details and randomly charges your account. I have had to close my credit card account after Adobe helped themselves to multiple amounts of money. The bank has reissued me with a new card and yet Adobe is still trying to access my account. the bank has alerted the fraud squad to investigate.
I'm dealing with this issue right now. They charged my card for $10 but I don't have any open plans.
Me too, and I am unable to call anyone. The link above does not work.
Seems to be a company supported process. I cancel my account and then 2 months later they started withdrawing fund from my bank account again. Has gone on for months. Now I cannot get any direct contact or returns to my requests. Their support and customer care processes are a joke.
Same problem here. This is insane.
There is NO live chat at Contact Customer Care 😞
Same problem...They double charged me and there is no way to contact them. A company with access to mty credit card needs to have a way to contact them, I am immediately cancelling and disgusted with this lack of integrity and service,.
This was cancelled Your Adobe Customer Care Case Is Closed CRM:00348001146481. Stop emailing this bill it was paid and cancelled months ago