Can't install Adobe Reader on MAC

[erinc26245665]

I can't seem to install the Adobe DC on my mac. I downloaded it and opened the file, then pressed open when prompted and then nothing has happened

It said to

1. Locate the downloaded file and double-click to mount the disk image.

2. Double-click Install Adobe Acrobat Reader DC.

3. Agree by Clicking Open.

4. Enter Name and Password and click OK.

I've done steps 1,2,3 but step 4 never happens

[Adorobat]

Hi Erinc,

As per the issue description mentioned above, you are unable to install Adobe Reader on your mac, is that correct?

Please try the troubleshooting steps suggested in the link below:

Troubleshoot Adobe Acrobat Reader download and installation on Mac OS

Let us know how it goes.

Shivam

[don g17503076]

I have tried all the steps. Installation freezes at "package Scripts"

[Adorobat]

Sorry for the delay in response. Could you please try troubleshooting steps given under step#1 (not# 2) under correct answer in the following link and check if that resolves the issue: Reader 10.1.0 and updates won't install OS X 10.7 Lion

Keep us posted with the results.

Shivam

[don g17503076]

Thanks for betting back to me. I am afraid that I am not wasting any more time on this. I have already had to restore my Mac from Time Machine. Updates still will not install and the Reader Updater advises me to uninstall previous versions of Adobe Reader and install a new version. That is where I started getting into difficulties previously. I will just use Preview as my PDF reader.

Thanks.

DON GUNN

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