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cannot install Adobe Acrobat Reader DC.

New Here ,
Aug 08, 2017 Aug 08, 2017

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I cannot install Adobe Acrobat Reader DC.The error is Installation Failed. Click "Finish" for further... I have tried it many times.

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Download and install , General troubleshooting

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correct answers 1 Correct answer

LEGEND , Aug 09, 2017 Aug 09, 2017

You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the version you want from

Adobe Acrobat Reader DC Install for all versions

After downloading, restart your computer and run the installer before doing anything else.

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Community Expert ,
Aug 09, 2017 Aug 09, 2017

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LEGEND ,
Aug 09, 2017 Aug 09, 2017

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Mac or Win? OS version? From where are you downloading Reader?

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New Here ,
Aug 09, 2017 Aug 09, 2017

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It's Window's 7 professional. I am downloading from here Adobe Acrobat Reader DC Install for all versions ​

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LEGEND ,
Aug 09, 2017 Aug 09, 2017

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You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the version you want from

Adobe Acrobat Reader DC Install for all versions

After downloading, restart your computer and run the installer before doing anything else.

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New Here ,
Apr 29, 2020 Apr 29, 2020

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I downloaded and ran "AdobeAcroCleaner_DC2015, and restarted computer.

The message I get is: "The feature you are trying to use is on a network resource that is unailable."

I suspect this is hidden somewhere in the Windows registry.  How can I edit the this to be able to install a new version?

Can anyone help me?

 

Regards..George

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Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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Delete the entire software and try again to install it.

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