Cannot open/access a supported attachment.

[mmsundaram]

We have an app generated (using iText) Secure PDF file with three attachments in it, two of the 3 attachment's file name is in English and I don't have any problems accessing them. while the 3rd attachment's file name is in Thai and I cannot access open or save this attachment. Similarly, if I have 2 files with non English file names and one with English file name, I am not able to access the attachment with the English file name.

[mmsundaram]

I have created two files Example 1 & Example 2 to explain the problem here with - both are password protected PDFs with password "password".

Example 1 has 2 attachments with English file name and 1 attachment with non English file name. - Could not open or save the attachment with non English file name.

Example 2 has 2 attachments with non-English file name and 1 attachment with English file name. - Could not open or save the attachment with English file name on this one.?

[Test Screen Name]

Please post a link to the probem file.

[mmsundaram]

Example 1 Example 2 Please use the following password to access these secure PDFs : R0w1ngH@nger

[mmsundaram]

I don't have any issues with accessing any of the attachments while using the Adobe Acrobat reader android app though.

[Bernd Alheit]

Post public links.

[mmsundaram]

Updated Public links :

Example 1 Example 2 Please use the following password to access these secure PDFs : R0w1ngH@nger