change of phone number in profile

[123chanchal]

How do I change my phone number which is in two stage verification. I have replace my phone with an updated one.

[try67]

Go here and you should be able to change it: https://account.adobe.com/profile

[Carolyn marie]

Thank you so much!! 

[Meenakshi Negi]

Hi there,

Thank you for reaching out.

As try67 mentioned above, you can update your phone number directly from your Adobe account.

You may refer to the steps suggested in the following help document: https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html

Hope the information helps.

Let us know if you experience any issues.

Thanks,

Meenakshi

[Jannette0D44]

I had the same problem until I read in another thread how to fix. If you click on the browser bar three dots on upper right you can add another phone number and/or take off any old ones or address etc. in the settings field of the pull down when it's selected; it will be listed in the auto-fill section where you store your addresses, phone numbers and passwords to chrome (if you do). then save it and close it out. Go back into your profile at Adobe by signing out and then signing back in (hopefully you will at least have access to your email address used to set up that account and maybe choose that as the notification option where they send you a code, but it usually work to sign out then in and then just go to your profile and add/change your phone number or email address, I recommend using an additional email just in case. It's getting more difficult to keep adobe free, but not impossible! I've had the same free account for 11 years! and just recently learned this change phone number trick in order to avoid subscription! Good luck.