Chrome Adobe Extension Not Printing

[Joseph24006570gcuu]

When I download a PDF in Chrome with the Adobe Acrobat extension the print button does not work.

[James25091375x1l8]

same

[James25091375x1l8]

These links might help.  

Changing "Download PDFs" to "Open PDFs in Chrome" fixed the issue for me.  

chrome://settings/content/pdfDocuments

https://health.mo.gov/lab/pdf/pdf-troubleshooting-tips.pdf

[Joseph24006570gcuu]

Yes, thank you, this is a work around but does not solve the strange question as to why this extension has a print button that does not work.

[Suleyman25663036boci · Accepted solution]

Thank you So much

I copied chrome://settings/content/pdfDocuments into the address bar and it took me to the settings.  I changed the option from "Download PDF" to "Open PDF's in Chrome" and now the rpint function works

[Meenakshi Negi]

Hi Joseph,

Thank you for reaching out.

It seems to be a designed behavior as the Chrome settings are set to download PDFs. 

However, we will confirm with the team and update you about the same.

Meanwhile, we suggest changing the Chome settings for PDF from Download PDFs to Open PDFs in Chrome.

We appreciate your patience.

Thanks,

Meenakshi