Chrome Adobe Extension Not Printing

New Here ,
Jun 22, 2022 Jun 22, 2022

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When I download a PDF in Chrome with the Adobe Acrobat extension the print button does not work.

 

Screenshot 2022-06-22 100846.jpg

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General troubleshooting , PDF and browsers , Print

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New Here ,
Jul 01, 2022 Jul 01, 2022

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same

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New Here ,
Jul 01, 2022 Jul 01, 2022

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These links might help.  

Changing "Download PDFs" to "Open PDFs in Chrome" fixed the issue for me.  

 

chrome://settings/content/pdfDocuments

https://health.mo.gov/lab/pdf/pdf-troubleshooting-tips.pdf

 

 

 

 

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New Here ,
Jul 02, 2022 Jul 02, 2022

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Yes, thank you, this is a work around but does not solve the strange question as to why this extension has a print button that does not work.

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Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

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LATEST

Hi Joseph,

 

Thank you for reaching out.

 

It seems to be a designed behavior as the Chrome settings are set to download PDFs. 

However, we will confirm with the team and update you about the same.

Meanwhile, we suggest changing the Chome settings for PDF from Download PDFs to Open PDFs in Chrome.

 

We appreciate your patience.

 

Thanks,

Meenakshi

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