Comments in the annotation window are cut off when they're longer

New Here ,
Jul 05, 2022 Jul 05, 2022

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We're using Adobe Reader within our site for our graders to review student annotations. When the comments are too long, the text is cut off by the window. Is there a way we can enlarge the annotation window size or scroll to view the remaining comments?

 Screen Shot 2022-07-05 at 11.35.55.png

 

 Screen Shot 2022-07-05 at 11.11.11.png

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Comment markup and annotate

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi,

Thanks for sharing the screenshot.

In this scenario, when comments are too long, the pop-up comment window automatically shows a scroller to read the entire content mentioned in the comment window.

See the screenshot: Comment Scroller.JPG

 

  • You may check the commenting preferences under Acrobat>Edit>Preferences [Ctrl+K]> Commenting and see if there's an option that's supposed to be reviewed, but not?  
  • If it looks good, then check with a different file. 
  • Or close the document, Adobe Reader completely, and restart it.

 

Let us know the result. 

 

Thanks,

Akanchha 

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New Here ,
Jul 06, 2022 Jul 06, 2022

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Thank you for the tip! The pdf reader is embedded in our site so I'm unable to view Adobe Preferences. Is there anything our dev team can adjust so that the scrollbar automatically appears? 

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