해결됨
Corrupted Documents
- May 15, 2020
- 5 답변들
- 3165 조회
Hi Mark,
We are sorry for the trouble and the experience. As described, the pdf becomes a pixilated negative image when you click on the PDF
Is this a behavior with a particular PDF file or with all the PDFs that you open? Please try with a different PDF file and check.
What is the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Adobe Acrobat Reader DC
Make sure you have the latest version 20.009.20063 installed. Go to Help > Check for Updates.
Also, please check for any missing updates for the video drivers and firmwares and try updating them.
You may also try the following workaround and see if that helps.
Right-click on your Acrobat Reader DC icon on the desktop or navigate to the AcroRd32.exe file in this folder
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader
Choose "Troubleshoot Compatibility." Tell the troubleshooter to run this program in Windows 7 compatibility mode.
Keep us posted with the results.
Regards
Amal
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