Didnt set password, still my PDF file is asking for a password to open

[ryan3086285]

I have several PDF files that I used to be able to open, but now, they are asking for a password. I did not create a password for any of these files. Has anyone encountered this problem before? If so, how do I resolve it? Thank you.

[Invitado]

The password for that is your license or ID number. The email texas dps sends you tells you that when they send the pdf.

[SHANKER]

Uninstall acrobat pro and keep only acrobat reader from add and remove program.

[Xygnusx]

I recently bought an iPad Pro and the same issue started.  The problem is not with Adobe it is with Macintosh/Apple. On my iPad Pro I could not open a generic, blank fillable form from my company, it was asking for a password; I then tried my Surface RT (Microsoft), and it opened the PDF with no problems, I filled it out with absolutely no issues and email it back to them.  My advice is, do not buy any Macintosh products if you are mostly doing office type activities; I do recommend Macintosh for any graphic projects.  I will never buy another Macintosh product!

[BillUMD]

Well that certainly is a childish reaction.  You don't understand how something works, so you will never use it again.

Pity.

[Daniel28214762p1nq]

seems to work 100% when you do find something that works and stop banging your head around the programs that overcharge and underdeliver. have you yourself tried to combine files and not have this error? ugh, and oy vey

[SOS Consulting]

I use Microsoft and am experiencing the issue, so it's not limited to Apple.

[true157F]

Mac actually makes removal of passwords easy, just open in Preview, Export as PDF, then you get a none passworded PDF that you can open, copy, hightlight etc, simple 30s work around, magic!

[Amelia23731619yd6a]

Hy, 
please slove me my issue. if you can do this. 
My issue is PDF is disabled after some time.

[Mista B]

I second the notion. And also have this exact same problem. This never was a problem in years past... #adobegetyourshittogetherpleaseandthankyou

[JenniferLesperance73?]

Omg it's two years later and we still having issues.Ill say no more and idk !!.But,yes password again.Ill not bother seems like a nightmare but at least I would not waste time on trying unless ideas

[marife5EE1]

same here.. !!!!!

[Brandy5CED]

Hello. I had this same problem. I opened the PDF file in a browser, went to print, and where it says Printer, selected Save as PDF. Now the file is not password protected.

[try67]

Don't do that. Just save the file directly.

[Lucvdbr]

I had the same issue, due to policies applied by the ICT dept:

(HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown)

it is caused by the "protected view" settings in preferences ... Security (enhanced)

So if you enable protected view , certificate encrypted pdf's do not work any longer..

[marife5EE1]

i had same issue .. cant remember i put password on pdf file!!!!!!!!!!!!!!

[BillUMD]

It turns out that the program I was using was an educational version of software, and to prevent reverse engineering of exported documents, the program, Vectorworks, added a password to prevent the file from being modified.   Using the full commercial version of the program I have at work, the password protection did not appear on the exported document, although I did have the option of protecting it.

[default060mqhgyygxy]

So...do we find a solution about this problem?...because one of my users got the samething...

[StijnBln]

hi,

I had the same problem,

what I did was; 'open the pdf' and then 'export as pdf' again now, I dont know why but now the program doesn't ask for a password anymore. maybe this helps. 🙂

[default060mqhgyygxy]

Hi,

He doesn't give me the possibility to "export as pdf"...I'm thinking to change for Foxit, she can do nothing with Acrobat because of this problem.

[StijnBln]

Hi,

I work on mac and i opend the pdf in 'Preview' from mac, there i had the option to export to pdf again.  (this worked for me)

don't know anyting about windows, so can't help u 😞 if u work with that.

[Vira5C94]

Yes.  It continues to happen...it's annoying.  When I need to edit the pdf file, I have to start over creating a new one.  My coworkers are experiencing the same issue.  Hopefully Adobe can fix this problem.

[defaultrexem57d9jmf]

This is still an ongoing problem. I have tons of old reports for work that we cannot combine or edit. This just started recently for us as we updated to the newest version of Adobe Acrobat Pro. The software we use to generate quality reports are all locked by a password. Old and new. The developer of the software has no idea how this is happening. This is definately an Adobe issue with no fix in sight. We've been reduced to printing out the reports and then scanning them back in to make a fresh digital file. It's ridiculous and wasteful. 

[Angie22057585cv9e]

Adding another voice to the list of frustrated users. This issue was opened over 3 years ago and still no resolution.

PDFs that I've been able to edit and have never put a password on are suddenly requiring passwords. I can't merge files because they are password protected with these "ghost" passwords. Downloaded clean copies of forms and am still getting the same issue.

[McManis223516124ztu]

It is good (or is it?) to know that I am not alone in this situation. However, given this is an ongoing problem for close to two years, this is not good. Have there been any updates as to this issue? A suitable work around would be appreciated while this is being "fixed."

Given that my annual subscription is about to be re-newed, I might reconsider given this issue.