Disable 'AutoUpdate' on 'Acrobat Reader DC'

[Guest]

Hi,

At first we've an issue with version 2015.023.20059 which keeps showing the window to the user to select the preferenced theme. We've tried to save the setting from the user into 'RES Workspace' based on a template from RES, but that didn't succeed. Our next step is to install version 2015.020.20039 and disable the update-task and service on Windows-level. Unfortunatly, the application was updated to the last version after a couple of hours user 'SYSTEM' enabled both.

Any option to take?

Thanks in advance!

[sb116 · Accepted solution]

Hi Patrickm17091982,

For disabling the automatic update on the application, please refer to the link below and see if it works:

Disable automatic updates in Adobe Reader DC?

Let me know if the issue persists.

Thanks,

Supriya

[azeemmahammadgxs]

Hi @sb116 

Can i please know how to disable auto update Adobe reader on Mac. I tried below but it didnt work

cd /Library/LaunchAgents
sudo rm -rf launchctl remove `basename com.adobe.ARM*.plist`
sudo rm -rf com.adobe.ARM*
sudo rm -rf /Applications/Adobe Reader/Contents/Plugins/Updater.acroplugin

[AnandSri]

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please see this Adobe article, and community discussions on a similar topic, and try the suggestions: https://adobe.ly/3ETfgMm

https://adobe.ly/43bh3Gr

https://adobe.ly/3Xiqxw2

Thanks,

Anand Sri.