Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
23

Disable 'send as a link' attachment

Community Beginner ,
Apr 13, 2023 Apr 13, 2023

Hello,

 

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

 

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

TOPICS
Share or review PDFs
344.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 6 Correct answers

Adobe Employee , Apr 17, 2023 Apr 17, 2023

Hi  Rob293861073xdu,

 

Thank you for your patience so far.

 

To send the PDF as an email attachment, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

Go to Edit > Preferences >  Email accounts on a Windows machine in Acrobat or Acrobat Reader. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Settings.PNG

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identif

...
Translate
New Here , Jun 20, 2023 Jun 20, 2023

Cliff30613319qe03_0-1687268484901.png

 

Translate
New Here , Jul 07, 2023 Jul 07, 2023

I found a much easier way to stop Adobe from putting doucments into their cloud and using alink in your emails.  And I cannot stand it when company's do this.  I took me over an hour to figure it out for OUTLOOK users only.

In your OUTLOOK porgram on then opening page go to "FILE" in the upper left corner. Then click on "Options" near the bottom.  After clicking on "Options"  on then left side bar go to near the end of then list and click on "Add-ins."  Then at the bottom of then pop-up that appe

...
Translate
New Here , Jul 10, 2023 Jul 10, 2023

This is the solution that actually works, well done.

Translate
Adobe Employee , Jul 10, 2023 Jul 10, 2023

While using Acrobat application:
You can click on file menu >  preferences > email accounts> uncheck send as attachment link
If link generate while attaching PDF in outlook app:-
go to: file menu > options > add-in > go > you will see two Acrobat related add-in,
uncheck document cloud for outlook (keep PDF maker option enable)

Translate
Adobe Employee , Apr 22, 2025 Apr 22, 2025

Hi @ezraleo_1913,

 

Hope you are doing well. Thanks for writing in!

 

Another method to disable this would be through the registry.

 

To do so, go to the location - HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cCloud

Create a DWord: bAdobeSendPluginToggle

Value: 1.

 

This registry key disables the Adobe Send and Track plugin for Outlook, preventing the upload of attachments to Adobe Document Cloud.

 

You can also control how Outlook behaves with attachments directl

...
Translate
replies 125 Replies 125
Adobe Employee ,
May 22, 2025 May 22, 2025

Hi @subhendu_9376,

 

Hope you are doing well. Thanks for writing in!

 

To add a registry value, follow the steps:

Click on Start Menu > Registry Editor > Go to the specified location.

 

Let us know if this is what you were looking for.


Regards,
Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines