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Rob293861073xdu
Participant
April 13, 2023
Answered

Disable 'send as a link' attachment

  • April 13, 2023
  • 30 replies
  • 341611 views

Hello,

 

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

 

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

    Correct answer S_S

    Hi @ezraleo_1913,

     

    Hope you are doing well. Thanks for writing in!

     

    Another method to disable this would be through the registry.

     

    To do so, go to the location - HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cCloud

    Create a DWord: bAdobeSendPluginToggle

    Value: 1.

     

    This registry key disables the Adobe Send and Track plugin for Outlook, preventing the upload of attachments to Adobe Document Cloud.

     

    You can also control how Outlook behaves with attachments directly. Steps can be found here: https://adobe.ly/4lFMnUI

     

    Hope this helps.


    Regards,
    Souvik.

    30 replies

    S
    subhendu_9376
    Participant
    May 22, 2025

    Please suggest me how could do this 

     

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 23, 2025

    Hi @subhendu_9376,

     

    Hope you are doing well. Thanks for writing in!

     

    To add a registry value, follow the steps:

    Click on Start Menu > Registry Editor > Go to the specified location.

     

    Let us know if this is what you were looking for.


    Regards,
    Souvik.

    E
    ezraleo_1913
    Participant
    March 5, 2025

    Yes, it's possible to modify the settings to prevent Microsoft Outlook from uploading attachments to the cloud via Adobe's cloud service by default. The feature you're referring to is likely tied to how Outlook handles file sharing, and it's often influenced by the integration of OneDrive or other cloud services like Adobe's cloud.

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    April 22, 2025

    Hi @ezraleo_1913,

     

    Hope you are doing well. Thanks for writing in!

     

    Another method to disable this would be through the registry.

     

    To do so, go to the location - HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cCloud

    Create a DWord: bAdobeSendPluginToggle

    Value: 1.

     

    This registry key disables the Adobe Send and Track plugin for Outlook, preventing the upload of attachments to Adobe Document Cloud.

     

    You can also control how Outlook behaves with attachments directly. Steps can be found here: https://adobe.ly/4lFMnUI

     

    Hope this helps.


    Regards,
    Souvik.

    R
    rukshana_555
    Participant
    February 19, 2025

    Hello to All ,

    I need help I have Adobe Acrobat app on my phone ,when I send my resume it's gets sent via link ,I want a pdf attachment.. tried t/s but it's not working..please give me settings as per mobile app

    L
    lucustom
    Participant
    November 3, 2024

    Yes, it is possible to change the default behavior in Outlook to ensure that files are attached directly rather than shared via a link through Adobe's cloud service. Here’s how you can adjust your settings:

    Steps to Change Default Attachment Behavior in Outlook

    1. Open Outlook: Launch Microsoft Outlook on your computer.

    2. Go to Options:

      • Click on File in the top left corner.
      • Select Options from the sidebar.

    3. Mail Settings:

      • In the Outlook Options window, select Mail from the list on the left.

    4. Attachment Options:

      • Scroll down to the Compose messages section.
      • Look for an option that mentions how attachments are handled. It may vary based on your version of Outlook, but you might find a checkbox related to sending files as links.

    5. Change Settings:

      • If there’s an option to disable sending links or to always attach files, make sure to select that.

    6. Save Changes: Click OK to save your changes and exit the Options menu.

    Additional Notes

    • Update Outlook: Make sure your Outlook application is updated, as settings may differ slightly between versions.
    • File Upload Preferences: Depending on your organization’s settings or any recent updates, some options may be restricted. If you don’t see the settings you’re looking for, you may need to contact your IT department.
    • Testing: After making the changes, try attaching a PDF file to ensure that it defaults to an attachment instead of a link.

    By following these steps, you should be able to restore the default attachment behavior in Outlook. If you encounter any issues or don’t see the options mentioned, consider checking for updates or reaching out for additional support. 

     
    B
    Brian377563552r19
    Participant
    July 10, 2024

    Great solution!! Thank you!

     

    E
    Eric35636212vh1j
    Participant
    June 4, 2024

    Anyone know a fix for this for mac outlook. Mine auto rechecks the box as soon as I try to send an attachment in adobe.

    Y
    Yvonne299096185c28
    Participant
    April 30, 2024

    I have tried both options and neither works for me. In outlook I unchecked the option listed and it still sends as link. In Adobe I click the check to uncheck it. It stays unchecked, but still sends as link.

    Help?

    chrism76618972
    chrism76618972
    Participant
    April 18, 2024

    I have done all of the suggestions in both Adobe Acrobat Pro and in Outlook. The problem still persists. Including when I shut off all my programs and restarted them. Plus everytime I open the Acrobat Pro and recheck the settings the little blue checkmark reappears in send as a link.

    Arghhhhh

      A
      Austin350411326tgo
      Participant
      March 27, 2024

      It's part of the Adobe Add-in that looks like this. 

      If you click this menu button, you can set the settings to "never prompt" to essentially disable the use of cloud storage links. Or if you need to send cloud storage links sometimes, you can set it to "always prompt" to have the option to convert the attachments to cloud links every time there's a pdf

      A
      Adivera
      Participant
      March 18, 2024

      Dear Adobe! Please removeor disabke this annoying feature by default. I already disabled the Com-Add-In a few times and after every update it's back again. And the solution to disable it is getting more and more complicated everytime, as if you would do it on purpose. 
      And please keep Acrobat a simple PDF tool as it was. No need for AI things etc... Keep it simple!!! 
      Focus on Customers, not Investors who like AI buzzwords!

      Thank you from a long-term customer.

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