Disable 'send as a link' attachment

[Rob293861073xdu]

Hello,

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

[Miltos31219049kcko]

Thank you, Peter. That has saved me a ton of frustration and irritation.

What a terrible, terrible feature. I should not have actively seek out a way to stop Adobe from harvesting my file and putting it on their cloud.

[Palermo Power]

This does not work no matter how many times I uncheck the box.  At this point, I am just going to uninstall the adobe cloud and be done with it.  Who creates these programs that we didn't ask for but are somehow forced to use unless it's uninstalled.  I would guess whoever creates these programs must have forgotten that we all have to be able to navigate through it and should have the ability to control how it works.  But.............here we are.

[Ilonka30528049tkjh]

What an awful feature--Adobe employees on this chat, please remove this. Worst addition ever!

[Cliff30613319qe03 · Accepted solution]

[Thomas29558456385s]

It works for me! Thanks 

[Shurley6192]

It worked for me for a day then it went straight back to sending the link. This is crazy infuriating 

[BenjaminQ]

I've tried everything and there's no permanent fix. Why on earth is this a default feature?! Please remove.

[Rajveer S · Accepted solution]

While using Acrobat application:
You can click on file menu >  preferences > email accounts> uncheck send as attachment link
If link generate while attaching PDF in outlook app:-
go to: file menu > options > add-in > go > you will see two Acrobat related add-in,
uncheck document cloud for outlook (keep PDF maker option enable)

[Peter30249691ii3p]

Rajveer S - the whole point of this thread is that Adobe's instructions, "uncheck the box", does not work.

Adobe, please fix!

Thanks.

[Yvonne318073294awx]

Adobe, please remove this stupid feature! It's insanely annoying and really intefering with my workflow!!!!

[Jo29974413yefo]

I-ve turned off notification for this thread but the still arrive. How do I stop getting notification? 

[Kevin McClanahan]

It took me all day, but figured out how to turn off Adobe PDF link in Outlook:

How do I turn off Adobe PDF link in Outlook?

You turn it off like this:

1. Click File on the Outlook menu.
2. Click Options on the File menu.
3. Click Add-ins.
4. Select COM Add-ins from the Manage drop-down.
5. Click Go.
6. Deselect Adobe Document Cloud for Microsoft Outlook - Acrobat.
7. Click OK.

[MaryKokias USA-Notepads]

This did not work for me! HELP! I hate this new feature!

[Peter30249691ii3p]

You removed the outlook add-in instead of following Adobe’s instructions?

[Remy Corporation]

Whoever decided that this was the way to send attachments need to be put in prison NOW! This is beyond inconvenient and the stupidest addition I've ever experienced in my professional life. 

[Brianda32812394y7vg]

Is there a new fix for this? I am using the updated Adobe, pro and Windows 11 and have had no luck with the suggestions.

[John22571589gml3]

In Outlook:

file/options/addins - uncheck the adobe cloud link option -- hit ok.

note: I tried this 10 times and didn't work... i got it to work ONLY after temporarily disabling send/receive groups .... then it worked.. remember to re-enable send/receive

why adobe messed with settings that worked for me for a decade is beyond me. 

[MaryKokias USA-Notepads]

Tried this and still not working!

[Mitt Morris]

Nope, not working and I sdon't use Outlook I use Thunderbird. Adobe this is outrageous, it's a really easy fix to go back to the ability to send via e mail. I've unchecked the boxes and now if I click on the envelope, nothing happens.

We have to work with this tool. Please fix it

[Mark25805114oeio]

Very frustrating, I've tried the outlook removal method and hope that this works.  Adobe shoudl up their game a bit.

[Maria33122070c8tv]

Hi all, 

This link has the right answer:

Adobe Acrobat for Outlook

Please follow the steps. 

[Mitt Morris]

I'm using Thunderbird. No way to get this problem solved without Adobe patching it. Come on you lot, we pay for this.

[Paul34573663huy7]

Maria -- What if one has already selected "always" and now want to turn that off?  My goal is to disconnect from automatic linkage to Adobe Cloud.

[Greg323408600hdd]

Yep go figure this really bad idea and the tiny "x" which hardly ever works

Getting extra work every day from emails where the link doesnt work, thanks ASdobe and thousands of surveys to help yr company out which I will never have time to complete becuase I cant send a simple email with attachment anymore.

No easy fix on this issue either

[Michael33338743deb7]

This is horrible. How can Adobe decide where a company puts their data ?!

This is an absolute NOGO Adobe and we will now start looking for another software.

NEVER EVER TOUCH THE DATA OF A CUSTOMER UNASKED ADOBE !!!!
I am more than dissapointed by Adobe. I am disgusted by this behahviour and it will have consequences for our company AND Adobe.

this is IT-terrorism