Disable 'send as a link' attachment

[Rob293861073xdu]

Hello,

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

[#2]

[Shandycat89]

I don't have the Settings option under the Acrobat tab.  How else can I get to these settings?

[Ian32848489u785]

Start and new email and attach a PDF, the settings option is only in the compose screen

[Marilyn33672530vkj3]

Hello. Thanks for your answers to the adobe send pdf files as a cloud link . How can i disable this feature if I  don't have a paid adobe account?

[paulr11863689]

wowowowow.  this is so bad.  I've tried everything above - in acrobat and outlook - and I still can't work out how to send an attachment.  The idea that this is a default is the second most spectacularly awful idea in any application I use (after Microsoft forced top-picks into outlook search on mobile and made it impossible to disable - literally award winning stupidity).  Definitely deserve a medal for this one adobe - you have rendered Acrobat completely unusable

[borisv82178253]

Completely agree. This is very, very amateur!!!!! Stop pushing useless junk and focus on what you do well.

[Julie34705779991z]

I have don this and restarted the computer and it still sends as a link. What other options are there to fix this issue. Thanks 

[Kim21908241iqrj]

Thank you Rob!  I just spent 1 hour trying to fix it to where we can just add attacment and not a cloud link. Your info was the only one that worked!  Why do they do this?

[Amy35010784ye2a]

Thank you very much for your help with this! 🙂   I worked for me....

I have been searching for a solution, and was not able to fix this until now, thanks to your help.

I'm glad I was persistant. 

[CarolinaSaltz]

It seems every update this reverts back so on the latest version of Adobe Acrobat Pro version 2023.008.

• Acrobat>Preferences>Email Accounts>Select Default Email Application (Make sure Default is Selected) > Uncheck Always send files as a link.  Quit Adobe and reopen. ** Of note mine was not checked and I had to check it then exit out, restart the program and uncheck it then restart it again.
• Now, when you click the SHARE button in the top right, hover over the envelope with the paperclip to the right, and it should say, "Send a link OR attach this file to an email".  Use this option to attach the file. (See image below)

[Yvonne299096185c28]

Ok, This option worked for me....for now. I'll get back if it stops working.

Thank You !!!!

[Adivera]

Dear Adobe! Please removeor disabke this annoying feature by default. I already disabled the Com-Add-In a few times and after every update it's back again. And the solution to disable it is getting more and more complicated everytime, as if you would do it on purpose. 
And please keep Acrobat a simple PDF tool as it was. No need for AI things etc... Keep it simple!!! 
Focus on Customers, not Investors who like AI buzzwords!

Thank you from a long-term customer.

[Austin350411326tgo]

It's part of the Adobe Add-in that looks like this. 

If you click this menu button, you can set the settings to "never prompt" to essentially disable the use of cloud storage links. Or if you need to send cloud storage links sometimes, you can set it to "always prompt" to have the option to convert the attachments to cloud links every time there's a pdf

[chrism76618972]

I have done all of the suggestions in both Adobe Acrobat Pro and in Outlook. The problem still persists. Including when I shut off all my programs and restarted them. Plus everytime I open the Acrobat Pro and recheck the settings the little blue checkmark reappears in send as a link.

Arghhhhh

[Yvonne299096185c28]

I have tried both options and neither works for me. In outlook I unchecked the option listed and it still sends as link. In Adobe I click the check to uncheck it. It stays unchecked, but still sends as link.

Help?

[Eric35636212vh1j]

Anyone know a fix for this for mac outlook. Mine auto rechecks the box as soon as I try to send an attachment in adobe.

[Brian377563552r19]

Great solution!! Thank you!

[lucustom]

Yes, it is possible to change the default behavior in Outlook to ensure that files are attached directly rather than shared via a link through Adobe's cloud service. Here’s how you can adjust your settings:

Steps to Change Default Attachment Behavior in Outlook

1. Open Outlook: Launch Microsoft Outlook on your computer.

2. Go to Options:

   • Click on File in the top left corner.
   • Select Options from the sidebar.

3. Mail Settings:

   • In the Outlook Options window, select Mail from the list on the left.

4. Attachment Options:

   • Scroll down to the Compose messages section.
   • Look for an option that mentions how attachments are handled. It may vary based on your version of Outlook, but you might find a checkbox related to sending files as links.

5. Change Settings:

   • If there’s an option to disable sending links or to always attach files, make sure to select that.

6. Save Changes: Click OK to save your changes and exit the Options menu.

Additional Notes

• Update Outlook: Make sure your Outlook application is updated, as settings may differ slightly between versions.
• File Upload Preferences: Depending on your organization’s settings or any recent updates, some options may be restricted. If you don’t see the settings you’re looking for, you may need to contact your IT department.
• Testing: After making the changes, try attaching a PDF file to ensure that it defaults to an attachment instead of a link.

By following these steps, you should be able to restore the default attachment behavior in Outlook. If you encounter any issues or don’t see the options mentioned, consider checking for updates or reaching out for additional support.