Document could not be printed

[Mystic_fighter1587]

Unable to print numerous different PDFs from a corporate website. Each file has similar header, images, length, appearance. Opening the files online I receive the message "Insufficient data for an image" but the images do appear after I scroll down a bit. They disappear if I scroll up again.  Try to print and this message appears " Document could not be printed". I have tried saving and reopening in Reader 9.1, also printing to file and printing as an image. Nothing works. I think the two issues are connected.  I have seen similar discussions on this and other forums but they seem to lead nowhere.  Can anyone help please?

[jsnsoto]

I had the same problem with a user we have at my job. I recreated the Windows profile and that resolved the issue.

[rockyshaw19460712]

First let me state that this is my solution on a Macintosh running 10.7.5 and Acrobat Pro X (with all the latest updates).

This problem started for me just this last weekend. I have been to every so-called solution that I could find via a Google search and NONE of these "solutions" even by the self-tagged "experts" work. PERIOD!

I decided to follow one suggestion to install Acrobat Pro 9. However, instead of uninstalling Acrobat Pro X first, I left it installed.

During the initial startup of Acrobat 9 after installation I was offered the option of installing an Extra feature called Adobe PDF Printer which allows me to "Create Adobe PDF files from any application by printing to Adobe PDF Printer". I opted in to that extra.

Once Acrobat Pro 9 had started I tested it using one of the PDF files that had failed to print with the dreaded "No pages selected......" error messages. THE FILE PRINTED AS EXPECTED!

I then decided I would uninstall Acrobat Pro X, but on a whim decided to try to print the same PDF file that had just printed using Acrobat Pro 9 one more time. IT PRINTED!

All I can figure out is that somehow selecting the option to have Acrobat Pro 9 install the option for allowing other applications to create a PDF repaired something within the Mac operating system. Just a guess.

Hope this helps someone.

[Ravinder_Singh1]

Hello,

If you getting an error that document can not be printed and no pages are selected then please follow the steps mentioned below :

Go to Computer

Local Disc "C"

Program file (86)x

Adobe

Reader 11

Reader

Change the file name AcroRd32.exe to reader.exe and open it from the same location and try to print you will able to print.

[ldean79682279]

Just ran into this issue....My solution File/Print/Advanced/ then check Print as Image, click ok, then print.  Hope this helps!

[Curtis Keiderling]

Experienced these errors on a friend's pc, but removing the faulting printer from Devices and Printers, and then adding it again solved the problem.

[prov-uk-mb]

I was having this problem printing to a HP DesignJet 500 plotter only all other network printers were fine.

Below is the solution that worked for me.

Go to file > print > properties to display the HP driver settings

Click on the Services tab

Click troubleshooting menu and ensure that Enable SpoolSmart is checked

[ardiann20595785]

My User has got same problem like that, I think there is problem with printer spooler.

This is what i did.

1. Open Run (Windows + r)

2. Type "services.msc"

3. Find "Printer Spooler" on the right tab and click it.

4. Click restart on the left tab.

5. After restarting try to print again.

Maybe can help.

[marisam15701941]

I have the same problem. It started after I installed the new Adobe DC Reader.

[vivianp2993020]

same as me , I was update adobe as some document cant be view ,then after I get this stupid problem it cause me 5 hours to do this shit tried all the solution still cant print, where my exam is in 4 days its really sucked me up.

[TerTer46]

I cannot fix on MAC so used tablet that is not as up to date so it printed fine.  I think it is the Reader DC and this is when I started having issues.

[motoman4540]

After struggling with this idiotic problem for at least a year, and reading all of the solutions on the forums and none of them having worked, I finally happened upon a Mac solution that DOES work.  It's freeware called PDF Writer and it works perfectly.  There are exact instructions for installation on El Capitan and it works just like the old "Print to PDF" used to work.  This particular issue was extremely important to me because I often have to file forms with the federal courts and they are secured and cannot be saved as non-editable files.  Moreover, because of the security settings, there is no way to "flatten" the file so that it can be uploaded until PDF Writer.  Sorry, Adobe!  Someone else fixed your program, despite all of the posts here! No need to upgrade to Acrobat DC, which apparently adds the "Print to PDF" back in!

[philr59745374]

Same problem for me, but it turned out it's Firefox (even though I'm not using it to print to PDF)

In Firefox go to > options> applications, there I changed all Adobe Content type to Adobe reader from Firefox reader and presto now I can print to PDF from a completely unrelated program (Quick Invoice)

Cheers.

Phil

[paulabach5]

I'm having the same issue and cannot print to Adobe. "The document could not be printed" "There were no pages selected to print."  I don't have Firefox on my PC and it began when I mistakenly upgraded to Windows 10. Any answers to this problem?

[motoman4540]

All I can say is that I didn't have that specific problem.  I needed to "print to PDF" to flatten secured court forms that I had to fill out and file in federal court electronically.  I could not "Save to PDF" or go to Preflight and try to "flatten" the document because it was secured.  The only way was to "Print to PDF."  As I said above, by installing PDF Writer (which may be available for Windows . ..  I don't know), I am now able to easily "Print to PDF."  The only drawback, and it is a minor one, is that the printed PDF goes to a preprogrammed folder, and apparently cannot be changed.  For me, it is a small annoyance within the context that I use PDF Writer.  Good Luck.

[paulabach5]

I installed updates, but I'm still getting both errors.  How can I resolve this?  I absolutely need this function.

[semitech]

Like countless others, I too have problems printing PDF documents from my newly installed Acrobat Pro 2015 DC (release version 2015.006.30243). Mac OS 10.11.6 (El Capitan). Some documents print, but the ones from the IRS (irs.gov) do not print. When I attempt to print I get 2 dialog windows. First one says "The document could not be printed." The second popup window says "There were no pages selected to print."

I have followed all the suggestion in these forum pages, but no success.

I have reviewed this forum and see various forms of this error going back to 2009. And still no fix from Adobe! This borders on fraud. I bought the program with the reasonable expectation that it would print.

Yes, motoman4550 and others, there are alternatives to Adobe. I just download PDF Expert for about $30 (special via MacWorld). And yes, it prints all the files that Adobe Acrobat does not.

But, Adobe, are you willing to refund my purchase price for this unusable software?

[Guest]

If you are a MAC user and your problem is the case-sensitivity of your file system on which Adobe Reader is installed then the following should work:

0. Close Adobe Reader.

1. Go with Finder to /Applications, click once on the Adobe Reader Icon, then press CMD-i to check the size X of the AR installation in Megabytes.

2. Open disk Utility (e.g, by typing it in spotlight)

3. Create a new (sparse bundle) disk image of capacity 4*X MB (2G should be enough for future updates) using the default file system (Mac OS Extended (Journaled)), call it something like "Adobe Reader on case-insensitive disk image" and save it on your desktop (e.g., under the same name).

4. Mount the new image if it is not already mounted.

5. Drag the Adobe Reader Icon to (the directory of) the mounted image.

6. Remove the Adobe Reader Icon from your dock and drag the one in the mounted image instead.

7. Optional (no warranty): Delete your Adobe Reader in /Applications in case you have admin rights.

8. Option (no warranty): Either keep the image in your home directory or move it to /Applications if you have admin rights.

9. Unmount the disk image (will only work if Adobe Reader is closed).

10. Click on the Adobe Reader Icon in your dock and, voila, the disk image will mount and the Adobe Reader inside it will start.

Now you should be able to print from AR

[paulabach5]

"Print to PDF" has been restored on my PC.  The only thing I changed was to check the box "Ask to Replace Existing pdf file" which is under Print / Properties.  I don't know if this is the fix, but at the moment, it's working for me.

[rgbrao]

~ I have the same problem and it does not seem to be related to Firefox either.  I installed the Foxit Reader mentioned way up above and printed with that. For now that helps.

[Guest]

I was able to get around this by doing a Save As.. Reduced File size, then changing the file to work with Acrobat 8.0 and later. Immediately started working after being printed to the new file type.
Hope this helps.

[garyf6091405]

I was also having this problem, no pages selected etc,  and tried various methods to get my pdfs to print.  I finally ended

up emailing the docs to myself and then printing them...a little cumbersome but it worked and  I was able to move on.

[TerTer46]

Thanks. I got it fixed by making sure Adobe Pro was default.

On Sun, Sep 20, 2015 at 12:47 PM, garyf6091405 <forums_noreply@adobe.com>

[Dave_Oz]

I seem to have cured my printing problems by trying this again (it didn't work the first time): Click on Edit > Preferences > Security (Enhanced) >  Uncheck 'Enable protected mode on startup'.    ('Enable Enhanced Security' is still checked.)

Many thanks to matthewv92231725 and others for their tips.

[TerTer46]

Thanks folks

[dustinusher]

I had this issue with Adobe Acrobat XI Standard 11.0.12 on a Windows Server 2012 R2 (Terminal Server)

I was able to get the issue resolved rather quickly by repairing Adobe Acrobat XI Standard in Programs and Features and it did not require a reboot.

Happy Hunting