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Document info panel

Community Beginner ,
Nov 07, 2019 Nov 07, 2019

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When I open some PDFs, on my current and last machine, in Acrobat DC, it opens below a file list which only contains the one file. Then there is a link that says, "Open Document," that you have to click to open the document fully (to use tools, etc.). I can't find any info on this panel and I don't want to use it. It causes you to open two tabs per document. I am enclosing an image since I cannot find any info on this panel, not even in Adobe documentation.

 

First thing that opens:

 

acrobat_issue.png

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General troubleshooting , View PDF

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correct answers 2 Correct answers

Community Expert , Nov 07, 2019 Nov 07, 2019

Converting mails from Outlook will always create portfolios.

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Community Beginner , Nov 07, 2019 Nov 07, 2019

FYI: I just figured out that you can go into preferences on the Acrobat menu in Outlook and turn off, "Output Adobe PDF Portfolio when creating a new PDF". This is the actual solution to the issue as there will be no portfolio attached to the document.

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Community Expert ,
Nov 07, 2019 Nov 07, 2019

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It is a portfolio with one document.

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Community Beginner ,
Nov 07, 2019 Nov 07, 2019

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Thanks, Bernd.

This was a simple "save as PDF" from Outlook, how did it become a portfolio? Is there a way to simply open it as a document instead?

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Community Expert ,
Nov 07, 2019 Nov 07, 2019

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Converting mails from Outlook will always create portfolios.

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Community Beginner ,
Nov 07, 2019 Nov 07, 2019

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FYI: I just figured out that you can go into preferences on the Acrobat menu in Outlook and turn off, "Output Adobe PDF Portfolio when creating a new PDF". This is the actual solution to the issue as there will be no portfolio attached to the document.

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