document PDF vs PRN

[monsieur_lavoie]

Bonjour,

Pourquoi lorsque je veux imprimer un document pdf, il le change en prn et je ne peux pas l'imprimer?

[AnandSri · Accepted solution]

Hello Monsieur_lavoie,

Sorry for the trouble, as per the description, when you try to print a PDF, it changes into PRN file format, Is that correct?

Please open the Print dialog box, then click on Advanced button and then disable the "Print to File" option in the Advanced Print Setup and click OK.

Let us know how it goes and share your findings.

Regards,

Anand Sri.