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Document signature problem - graphics in signature

Community Beginner ,
Mar 03, 2023 Mar 03, 2023

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I have a pdf file that needs to include an electronic signature. However, the signature is created with the Adobe logo - when I exclude the logo from the signature, I get the error "The creation of this signature cannot be completed. The string regarding the view cannot be created". Will someone support in solving this problem?

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Comment markup and annotate , Edit and convert PDFs , Security digital signatures and esignatures

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correct answers 1 Correct answer

Adobe Employee , Mar 06, 2023 Mar 06, 2023

Hi @default28693669yh8bhh,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Would you mind trying the steps mentioned here: I am unable to add digital signature on my PDF documents (Sign and Send PDFs)

 

Please let us know if the steps do not work so we can troubleshoot better.

 

Look forward to hearing from you.

 

-Souvik.

 

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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Hi @default28693669yh8bhh,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Would you mind trying the steps mentioned here: I am unable to add digital signature on my PDF documents (Sign and Send PDFs)

 

Please let us know if the steps do not work so we can troubleshoot better.

 

Look forward to hearing from you.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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Hello,

 

I tried but it doesn't work - any another suggestions? 

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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Want you create or use a Digital Id?

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Community Beginner ,
Mar 08, 2023 Mar 08, 2023

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