Doesnt show filled details in the document

[lasanthah42306230]

Hi,

When I open a pdf file it doesn't show what some text (filled application details)

Please help to solve this

Thank you

[sb116]

Hi Lasanthah42306230

Please confirm if it happens with other files too along with the application and OS version you are using.

Also please share a sample file to check the same.

And share a screenshot if you also see any particular error.

You may refer to the link below to share the screenshot:

FAQ: How do I capture and post a screen shot or video?

Thanks,

Supriya

[lasanthah42306230]

* windows 10 Pro 32 bit

* All my application files got same problem.

* When I opened in a other computer it visible the text in fillable area.

[sb116]

Lasanthah42306230

I am unable to see the data in the fields that you referred to earlier in the post.

So, please check the private message I sent to you for further information on the same.

Thanks,

Supriya

[lasanthah42306230]

Hi Supriya,

I have replied to the private message with the information.

Thank you

[sb116]

Hi Lasanthah42306230,

Apologies for the late response.

I checked the file at my end and reproduced the issue, seems to be working well.

Please try the following steps and this may resolve the issue at your end:

• Go to Edit>Preferences
• Under "Forms>Highlight color option, uncheck the box that says "Show border hover color fields"

And then see if it works for you.

Thanks,

Supriya

[lasanthah42306230]

Hi Supriya,

Not a problem. Thank you very much for that and now I can see the filled details after I followed your steps.

But still I cannot fill the form.

Please advise on that too. I really appreciated your help.

Thank you.

Lasantha

[sb116]

Lasanthah42306230,

I do not see any restrictions on the application that should not allow you to fill in the form.

However, please check the private message I have sent you for information.

Thanks,

Supriya