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Download page not showing 64 bit version of Acrobat Reader for OS - Windows Server 2012

New Here ,
Jan 10, 2023 Jan 10, 2023

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Hello,

 

I'm trying to download the 64-bit version of Acrobat Reader but on the download page, after selecting OS as Windows Server 2012 version dropdown is listing only the 32-bit version of the application.

 

How can I download the latest version of 64-bit?

 

 

 

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General troubleshooting , How to

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correct answers 1 Correct answer

LEGEND , Jan 11, 2023 Jan 11, 2023

Yes, here it is. The 64-bit version is not for Windows 7, Windows 8, Windows Server 2012 and 2012R2. Adobe Acrobat Reader system requirements

Adobe don't support EOL systems, and both Server 2012 are also dropped even though it's 10 months to EOL. 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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I don't see anywhere where it says that's the 32-bit version... But even if it is, does that really matter? Contrary to popular belief, the 64-bit version isn't really faster or better than the 32-bit version. The differences are not noticeable for the common user.

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New Here ,
Jan 11, 2023 Jan 11, 2023

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I concluded that it is 32-bit based on verifying the download link for other OS. For Windows 10 it displays two options to download. Only for the 64-bit version, the name has 64-bit appended to it. Please refer attached screenshot.

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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[MOVED TO THE ACROBAT READER DISCUSSIONS]

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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Suggesting that Windows Server 2012 is not a supported platform. Why would it be - 64-bit support was only introduced in 2021....? Since there is no benefit from 64-bit, I wouldn't go to the trouble of upgrading the server on this account.

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New Here ,
Jan 11, 2023 Jan 11, 2023

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Thanks for the information. It would be great if you could share an article or an announcement indicating the end of support for Server 2012.

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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Rather than seeking end of support statements, I recommend looking at system requirements statements. 

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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Yes, here it is. The 64-bit version is not for Windows 7, Windows 8, Windows Server 2012 and 2012R2. Adobe Acrobat Reader system requirements

Adobe don't support EOL systems, and both Server 2012 are also dropped even though it's 10 months to EOL. 

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