Drop Downs Answers Disappearing in DC/Reader

[brianm22016038]

I have created an exam with forms in it that we send out to different companies for them to answer.  Just recently after the update, we have noticed several people send back PDFs with the answer reset to the default option for all dropdown options.

The odd thing is that their answers will appear through a web browser or Dropbox preview, just not in the actual Adobe Reader/DC version, which seems very counter intuitive.  As soon as we download the pdf from Dropbox, the dropdown options resets itself to the default option.

Can someone give me a solution for this?  We are using this for 1,000's of students and it's becoming a pain with all the calls we have to answer because of it.

Thanks.

[AndyLeigh]

Do you have an idea as to why it isn't working on our end?

[Bernd Alheit]

No idea.

[Learningasigo123]

Hey, 

I had the same problem and I found that under "Dropdown Properties" under "Options"> "Commit selected value immediately" needs to be checked. 

Hope this helps!

[leechaa · Accepted solution]

This worked!

Heres the full instructions 

Fix:(More tools) Prepare Form>Open>right click on individual dropdown>Properties>Options> Check the box "Commit selected value immediately"

[Mossi Home Services]

When I try to do this I don't get "Properties" option. 

[Bernd Alheit]

What options does you see?

[Mossi Home Services]

I'm having this same issue and the answers provided don't seem to be correct.