E-mail button won't launch outlook in Adobe Reader DC

Forum|Forum|9 years ago
November 2, 2016
3 replies
14592 views

Adobe Reader DC and Outlook 2016, Windows 10 latest version patched

MS Office E3 365 2016 latest version patched - 32 bit -Outlook is set as default in Adobe Reader and Outlook is the default e-mail program

Adobe Reader DC latest version - all updates done - set as default PDF program

The e-mail button icon button in Adobe Reader does nothing - it used to open a new e-mail window in Outlook and attach the PDF - please help - no error messages

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D

danieldunn10

Known Participant

try uninstall this KB it worked for me

https://support.microsoft.com/en-us/help/3141511/february-7-2017-update-for-outlook-2016-kb3141511

Adorobat

Participating Frequently

Hi andrewf39084985 ,

This issue has been fixed in the latest release, could you please try updating Reader DC and see if that works.

Launch Reader>navigate to Help menu>Check for Updates.

What is the version of Reader DC you are running on your machine?

Under Help menu>select About Adobe Acrobat Reader DC.

Let me know the results.

Thank You,

Shivam

A

Anonymous

I have the same problem, and I just installed the latest version of Reader DC. The email button will not launch.

I am running:

Win 7 pro 64-bit

Reader DC 15.020.20042

Outlook Professional 2016

Adorobat

Participating Frequently

Hi cherylb8185990

Try repairing Reader DC and see if that works,

Launch Reader>navigate to Help menu>Repair Installation.

Let me know the results.

Thank You,

Shivam

A

Anonymous

Registry fix for now is here: Re: Reader DC "send file as e-mail attachment" button not working: Outlook 2016

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