Error 0xc0000022

[Guest]

Everytime I open a pdf I get an application error message - The application was unable to start correctly 0xc0000022.  I am unable to save or print any pdfs.  Anyone know what this means and a fix?

[Anubha Goel]

Hi georgeb13392266,

Please let me know what version of Reader you are using.

Try disabling Protected Mode under "Edit > Preferences > Security (Enhanced)" and check.

Let me know if that helps.

Regards,

Anubha

[Guest]

Hi Anubha,

I am running Acrobat Reader DC. I tried the steps you recommended and I am still getting the error message

[Anubha Goel]

Hi georgeb13392266,

Please let me know what version of OS you are using.

Also, try checking for updates and repairing Reader from the Help menu and see if that helps.

Are you running as administrator?

If you are on Windows, then please run the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs"  to remove all traces of Reader and reinstall the software from the below mentioned link:

https://get.adobe.com/reader/

Let me know if that helps.

Regards,

Anubha

[Guest]

I’m running Windows 10 and yes I am running as Administrator. I have checked for updates but not repairing Reader. I will try that now. hank you for your help

[Guest]

Anubha,

I have done all steps but I am still having the same problem

[Anubha Goel]

Hi George Bostic,

After doing a clean reinstall, disable Protected Mode under "Edit > Preferences > Security (Enhanced)" and set 'View documents to PDF/A mode' to Never under "Preferences > Documents".

You might refer another thread discussing the same issue:

Just DLd Reader DC. Now nothing will print. I also get Windows app error (0xc0000022) when ever I st...

Let me know if this is helpful in your case.

Regards,

Anubha

[noeldp]

I recently had this problem -  Reader DC on Win7 64-bit - and managed to cure it eventually using this procedure:

Reboot to clear hanging processes

Run Adobe Cleaner for DC (this repeatedly hung up as 'Not Responding')

Reboot

Run the Cleaner tools for all older versions of Reader

Run Cleaner for DC again (still hung!)

reboot

Install fresh download of Reader DC

All now seems to be working as it should - no error on startup, and printing works properly.

[jimf3528210]

Same thing, tried repairing, but  error message stays.

[dmurawski]

Does anyone have a solution?

[Sunil_Soni]

Hello Everyone,

You must try the following steps-

Run the repair for the of Microsoft visual C++ 2013 Redistributable(x64&x86) and try again.

       Control Panel\All Control Panel Items\Programs and Features\Visual C++ Redistributable 2013 (right click and repair)

If it still doesn't work then, uninstall it completely and reinstall it again through-

    Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download...

Relaunch the Acrobat Reader

Let us know if it still doesn't work.

-Thanks

Sunil Soni

[dmurawski]

But no, the problem returned

[dmurawski]

Reinstallation also did not help

[Guest]

I am having the same issue 

Windows 10 Pro

Adobe Acrobat DC

[Guest]

Looking at this issue and having my on application error 0xc0000022

Windows 10 Pro

Adobe Acrobat DC

Latest updates installed

Troubleshooting procedures followed

Below is what I observe

What is working

Adobe DC reader seems to operating normally Find,Bookmarks etc....  with this error.

What is not working is
Printing to Microsoft PDF Print.

Printing to Desktop Printer.

Steps I am performing

Open Document

Application error occurs and cannot close
Select Alt P or select Printer from tool bar

Window Opens asking Name of file to be Printed or saved

Sometimes can Label sometimes not

Select Folder and Save

Error occurs n cannot print no page selected.

Hopes this helps to a solution

[dmurawski]

Will reinstalling the system solve this problem?

[Sunil_Soni]

Yes, It should.

-Thanks

Sunil Soni

[Guest]

Have performing more research

When using Microsoft Edge as Internet Browser no problem with Adobe PDF documents.

When using computer off line no problem with Adobe PDF documents.

Application error 0xc0000022 occurs only after opening or having previously opened Mozilla Firefox as Internet  Browser.

Computer must be rebooted or restarted before application error 0xc0000022 will desist

Did not have this issue with Windows 7 and Firefox.

I guess the question ?  For those of us that are having the this error

If you open the document before opening Explorer and or Firefox or any other web browser are still receiving the error 22?

Please remember to start from a fresh Boot up and or a fresh restart

Thanks for any feedback

[Guest]

More troubleshooting information

Printing issue is only with CTRL +P function if using the print function from the tool bar then prints to printer and to Microsoft PDF

New restart of computer. No WEB Browser open. No Application error visible on screen.

Application 22 error started again after opening Yahoo mail through Firefox.

Hope this helps 

[Guest]

Sunil Soni and all that are having the Error 0xc0000022

Seems like I have confirmed my issue with the 0x22 error with Mozilla WEB Browser

Today I have only operated with Microsoft Edge today.

Opened my Yahoo email not using Mozilla Firfefox  and low and behold no Error 0xc0000022

Any feedback from others with this error would be appreciated. 

[Guest]

Hope I am not getting annoying

As previous discussions with this error and printing

Using Microsoft Edge as WEB Browser and opening the PDF documents also resolved the ALT+P issue and printing to desktop printer

[Guest]

Troubleshooting what a pain

Have to take back my earlier statement about ALT+P this does create the problem of cannot print this document.

To desktop printer and also PDF print

If using the print button from the tool bar no problem

No more feedback from me

Have a great day

[Guest · Accepted solution]

Looks like I located the problem

It is a virus that creates this issue. I am using Windows Defender and ran program off line and it picked it up.

Had to run windows defender 3 times offline and full scan to delete all the links of this virus.

It looked like it continued to change names. What Microsoft calls a multilink virus.

Since cleaning my system no more applications error.

Moral of the story do not trust that you have deleted a virus the first time.

Reading Microsoft WEB site there appears to many multi-link virus's .

Microsoft provides a variety of free tools to help with virus programs.

Thanks

[artcooke]

You are right, this is definitely a Trojan in the computer. Even Defender could not find them. I ran Hitman Pro free for 30 Days. Not only scans an fines the Trojan but removes them for the 30 Day trial.