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Alexandrea5E64
Participant
February 19, 2021
Question

Error 507:507

  • February 19, 2021
  • 1 reply
  • 14522 views

I am not able to view PDFs, how can I fix this?

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
February 23, 2021

Hi Alexandrea

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 507:507

 

This error means that Another Adobe Reader is running in the background. Please close the application and reboot the computer once and then try to open the PDF file and check.

 

You may also try to turn off the protected mode at startup (Windows Only) Go to Edit > Preferences > Uncheck 'Enable protected mode at startup' > Click OK and reboot the computer once.

 

You may also look at the similar discussion https://community.adobe.com/t5/acrobat-reader/what-to-do-about-error-message-507-507/m-p/7483788/thread-id/12783#M12792

 

Regards

Amal

 

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