error in adobe reader for arabic font appears in windows 7 and vista, however not appears on windows

[AmeenGsdp]

hi

error in adobe reader 9 for arabic font which appears in windows 7 and vista, however not appears on windows xp,

i got this message " cannot find or create the font 'Arabic transparent -bold'.some characters may not display or print correctly" just in windows 7 and vista even after i install the fonts arabic transparent- bold. but in windows xp every thing is good.

need a help

regards,

[pwillener]

AmeenGsdp wrote:

... even after i install the fonts arabic transparent- bold.

Is that a Windows font that you installed?  You need to install the Adobe Reader extended font pack from http://www.adobe.com/support/downloads/detail.jsp?ftpID=3974

[AmeenGsdp]

I have  installed  what u recommand , I  still have the problem.

why the problem does not appear in windows xp?? i think the solution starts from this question!!

[AmeenGsdp]

please it is really important that i have answer for my problem, i have over than 250 documents with no original files so there are no option to recreate them again

need a support from u ASAP

[pwillener]

I don't know why it works on one system, and not on another.  Have you tried installing the latest Adobe Reader 9.3.2?

[AmeenGsdp]

yes i have the latest version, however I notes somthing in document properties see the following :

when i open document in xp this is the properties

and when i open it in windows 7, i got this:

note that arabic transparent-bold, actual font type :Unkown??!!!! why ?

[AmeenGsdp]

i hope there are an answer for this problem from you

[pwillener]

Sorry, I have no more ideas about this - I don't know why it behaves that way.

Do you know the author of this document?  If so, was it created with Acrobat?  If so, have them contact Adobe Support.

[Guest]

Hi There,

Could you find a solution for that problem??

i see it is two years past, so i thought u maghit be find something.lol i hope so :S

[3ZOOZ-KSA999]

Hi,

I face this problem and I found the solution for this

1- download "arabic transparent bold" font

2- copy the "arabic transparent bold" font to folder C:\Program Files\Adobe\Reader 10.0\Resource\Font

3-run the pdf file and you will see font work great

I will describe the problem in Arabic please

لايمكن إنشاء أو العثور على الخط

arabic transparent bold