Error when downloading/accessing PDF from government site

[michaelt81959213]

Hello, I have encountered an issue when I try to download a PDF from a government website or if I receive a PDF from a .MIL email account.  The error is a white page that says the proper document should download soon or I need to update my Adobe Reader to the latest version.  I verified the version is up to date but the error remains even if i download it, Acrobat DC is the default PDF viewer and I have Windows 10, please help!

[michaelt81959213]

Thank you for the reply that error happens no matter how or where it is

downloaded or accessed. If I try to access it on Google Drive, on my

windows 10 desktop, or in the Internet browser. I have tried a few

different adobe reader applications to open it and that is the error all

the time.

On Thu, Apr 5, 2018 at 4:58 AM meenakshin83966505 <forums_noreply@adobe.com>

[try67]

Again, instead of opening the file in Google Drive you should download it to your computer and then open it using Reader.

[michaelt81959213]

Again, I have done that, I used Google Drive to see if it was any

different, again, I have downloaded it to my windows 10 desktop and the

same error occurs

[try67]

I have asked you multiple times to show a screenshot of this error occurring outside of the browser. You have yet to provide it.
I've done my best trying to help you, but I'm giving up. Maybe someone else can help you...

[michaelt81959213]

Again, I have replied multiple times, and the screenshot I sent yesterday

is exactly what it does no matter where you are you trying to access it, I

appreciate your time.

[try67]

Are you saying that you double-click a PDF file that's saved on your local computer and it opens it in Google Drive inside your browser? I'm sorry, but that's simply not possible.

[Bernd Alheit]

Start/launch Acrobat Reader and use File > Open...

[Tariq Ahmad]

Hi  Michaelt,

If you are opening a file directly or indirectly in a browser you will get this message: PDF won’t display. Please wait …

All you have to do is download the file and open it either in Adobe Reader or Adobe Acrobat.

Feel free to update the discussion if you have further questions.

-Tariq Dar

[michaelt81959213]

Hi Tariq,

I have tried that and so have the people who I sent the file to. The file

still had the same error.

Thanks

Mike

[Tariq Ahmad]

Mike,

Thank you for the swift response.

Would you be able to share the files with us: How to share a file using Adobe Document Cloud if the file is sensitive in nature, you may send us the link of the file via private message: How Do I Send Private Message

Will be waiting for your response.

-Tariq Dar