File Unable to Open

[JIBRAN23635236b15t]

Hi Community,

I hope you are all good.

I have an issue, i am unable to open the file because it says the file path is too long, and one thing i have directory within a directory, i am able to open file in Browser, or even Online inside the OneDrive, but unable to open in Adobe Reader. 

I have done many troubhleshooting steps these are:

Update the Software and other available option inside the community but not works for me.

Anything from all, it appreciated.

Best Regards

[Test Screen Name]

What version of Reader?

[Amal. · Accepted solution]

Hi there

++ adding to the discussion

What happens when you try to shorten the file path name? Please try to shorten the file path name and see if that helps.

Also, make sure you have the recent version 22.1.20085 installed. Go to Help > Check for updates and reboot the computer once and check

Regards

Amal

[JIBRAN23635236b15t]

Yes, when i shorten the file name, its works.

[JIBRAN23635236b15t]

But, this is not the case, what other option do we have beside shorten the file name.