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Font problem just in the header

New Here ,
Feb 26, 2024 Feb 26, 2024

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Hello Everyone,

I looked a lot and asked the technical people at adobe, but couldn't solve the problem. 

I have some Japanese documents and only the fonts of the header become gibberish, while the main body of the documents looks OK. The file is secured so I can't control the fonts. In some other files I was able to change the fonts and the problem was solved. But not in this case, the files I'm dealing with are protected.

When I view them online there is no problem, but when I open them on the software, header goes crazy.

Yeni Microsoft Word Belgesi.jpg$

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View PDF , Windows

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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This is a PDF issue that is probably due to the document creation. Check with the creator of the document how they created this. You can find a hint in the properties (CTRL/CMD D) in Acrobat.

Abambo_0-1708944292355.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 26, 2024 Feb 26, 2024

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The file created by Architectural Institute of Japan more than 10 years ago. Is there a way to change the fonts? Because in other unsecured files when I changed the fonts to MS Mincho for instance, everything got corrected. But this is a secured file and I can't do anything...

onur29312399nc56_0-1708947800604.png

 

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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If you do not have the password, you can't change the document. The only solution I see is to print and scan and modify the header on the scanned document.

ABAMBO | Hard- and Software Engineer | Photographer

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