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Getting error AcroRd32.exe when trying to open a pdf

Guest
Jan 05, 2017 Jan 05, 2017

Hello! I rather frequently see this mistake when I open and work with PDF-files: see an image. How can I solve this problem?Ошибка Acrobat Reader.jpg

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correct answers 1 Correct answer

Adobe Employee , Jan 09, 2017 Jan 09, 2017

Hi PCUser2017,

Try to follow below mention steps:

1- Download and run Cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Restart the computer.

3- Download and install Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution

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Adobe Employee ,
Jan 09, 2017 Jan 09, 2017

Hi PCUser2017,

Try to follow below mention steps:

1- Download and run Cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Restart the computer.

3- Download and install Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution

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Guest
Jan 14, 2017 Jan 14, 2017

Thank you! Everything works now.

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Adobe Employee ,
Jan 16, 2017 Jan 16, 2017
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You're Welcome!

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