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Gray screen

robertw18219264
New Here ,
Apr 01, 2019 Apr 01, 2019

When I scan material with my Brother MFC-7860DW using Adobe Acrobat Reader (2019010.20098) on my Mac (10.14.3) I get a gray screen that will not open with Adobe Acrobat Reader .  However, it opens just fine in Preview.  Can you help me figure out what is causing this?

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correct answers 1 Correct answer

try67 Community Expert
Community Expert , Apr 02, 2019 Apr 02, 2019

Go to Edit (or the app menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".

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try67 Community Expert
Community Expert ,
Apr 02, 2019 Apr 02, 2019
LATEST

Go to Edit (or the app menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".

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