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On the old version, I had menus and could select snapshot or use the select tool. On this new version, I have almost no options, it seems. right-clicking doesn't bring up any options other than to print and save, neither of which is helpful.
That does not look like Adobe/Acrobat Reader at all!
Is that a local or online PDF? If online, in what browser?
Could it be that this is the Windows 8.x PDF viewer?
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I can still do all that with Acrobat Reader DC on Windows.
What is your operating system?
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Windows 8.1.
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Is that PDF you cannot copy from a text document, or a scanned image?
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It's a pdf.
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If you can select text in that PDF (meaning it contains actual text), you can use the standard shortcuts for Copy (CTRL+C), or use the Edit menu. Taking a snapshot is also on the Edit menu,
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I can't select text. It presents as an image. I can't even select "copy image" and there is no snapshot functionality. Right-clicking on the mouse bring up the save and print functions, but the only way I can select part of the image is to enlarge it and prt scrn, which does not help me much. It also gives me the choice of "find," when I right click, (and allows me to zoom) but anything typed in comes up as "not found".
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The pdf you are having problems with is a scanned image and not actual text. You will not be able to copy and paste text from this.
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But even if your PDF is a scanned image, you can still take a snapshot. Don't you have it on your Edit menu:

If not, can you post a screenshot how your Edit menu looks like?
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And if snapshot isn't available, then it could be that security is set to keep you from copying content. You can check that in File>Properties>Security>Document restrictions.
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It isn't a scanned image and I don't have a menu to choose from. On the old version of Reader, I do have the menu and can copy. I put the file on a flash drive and used a friend's machine, which has the old version of reader. I had no problem copying the text I wanted. I just cannot do it with this new version. No menus. It's pretty useless.
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Okay. Seems we've misunderstood the problem.
With Reader open, try hitting your F9 key to see if the menus show up. If you can select the text, Ctrl+C also should work.
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‌Do you use Adobe Reader Touch?
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I don't know - I have never heard of Adobe reader touch. It says "Reader". I can tell you for sure it is not the same as the Adobe Reader I have been using for years on other older computers. It has almost no functionality.
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Can you post a screenshot?
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This is not the original text document, but it still shows my options.

This second screen shot is what options I get when I right-click:

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That does not look like Adobe/Acrobat Reader at all!
Is that a local or online PDF? If online, in what browser?
Could it be that this is the Windows 8.x PDF viewer?
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pwillener wrote:
Could it be that this is the Windows 8.x PDF viewer?
It is.
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You are correct. It is the Windows 8 Reader. It was the only thing on the new computer that said "Reader" and it opened the pdfs, and I (foolishly) assumed it was the new "look" of Adobe Reader. Your comment made me go out to the Adobe website, and I actually just downloaded the new version of Adobe Reader. Turns out it was not pre-loaded on this computer. It does look different, but I have my menus back. ![]()
Thanks, all.
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