How do I display scroll bar in Reader 9 and X?

[Guest]

Hello.

My colleagues and I are having problems getting Reader 9 and X to display scroll bars in PDF's saved in full screen mode.

We can't find any preference or option to force Acrobat to display the scroll bars.

How do I display the scroll bar on the right in Reader 9 and X?

Sincerely,

Rupertsland

[hwormser]

I've tried all of the suggestions in this thread to no avail. I'm using Pro 2023 and here's what I've tried:

• Document Properties > Initial View > Interface Options > all are unchecked (Hide menu bars, Hide toolbars, Hide window controls
• Switching to hand cursor vs. direct selection tool.
• Preferences > General > Basic Tools > Touch Mode > I tried each option in the dropdown

I've tried closing and reopening the document after each change. In all cases, the scroll bar only appears for a second when I use the scroll wheel on my mouse then it immediately disappears. Any other suggestions?