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A
Anonymous
March 3, 2017
해결됨

How do you acquire a product key if you no longer have access to the email/account details that the product was registered under?

  • March 3, 2017
  • 1 답변
  • 1109 조회

I work for a company that purchased Acrobat Reader for their office computers, but unfortunately, the employee that the account was registered with left suddenly and we are unable to locate the product keys. We are in the process of resetting a few work laptops and require these keys to complete the download process. There is no phone support for this product so I am not sure where else to turn. Please help.

    이 주제는 답변이 닫혔습니다.
    최고의 답변: John T Smith

    Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

    - page has links to programs to find an installed serial number in Mac or Windows

    - includes link to your Adobe account to check for registered serial numbers

    - when you find your serial number(s) write them down and put in a desk drawer

    1 답변

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 3, 2017

    >purchased Acrobat Reader

    No you didn't... Reader is FREE Adobe Acrobat Reader DC Install for all versions

    A
    Anonymous
    March 3, 2017

    Haha... FYI we did pay for the service. We are not using Reader DC because

    this is an incomplete product(if you actually used it, you would know

    that). You are not able to edit PDFs or do most other things.. Does anyone

    actually have an answer to my query?

    From: John T Smith

    Sent: March-03-17 9:12 AM

    To: Florian Nuesch <florian@vancouverislandpowerline.com>

    Subject: How do you acquire a product key if you no

    longer have access to the email/account details that the product was

    registered under?

    How do you acquire a product key if you no longer have access to the

    email/account details that the product was registered under?

    created by John T Smith <https://forums.adobe.com/people/JohnTSmith>

    in *Acrobat

    Reader* - View the full discussion

    <https://forums.adobe.com/message/9369410#9369410>

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