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11

How to stop Adobe Acrobat from Automatically Opening Downloaded PDF Files?

Community Beginner ,
Apr 27, 2024 Apr 27, 2024

Hi Everyone,

 

I am currently Downloading PDF Files from my Gmail account to my Desktop.

Up until today, I was able to Download these files no problem.

 

Today however, everytime that a PDF Files completes downloading from Gmail to my Desktop, Adobe Acrobat Automatically Opens the file on my Computer.

 

This is Driving me MAD!

 

Is there any way to stop this from happening?

 

I've attached a file that I got from a Reddit post - where other people were having this issue.

It seems that in the past, that there was a check-box option in Acrobat Reader under Edit -> Preferences -> General  to turn off this annoying features. But this option is missing on my Acrobat Reader.

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correct answers 1 Correct answer

Community Beginner , May 06, 2024 May 06, 2024

Hi,

I rang Adobe today and they showed me how to fix this issue.

 

When I rang them, they told me to go to the same web page that you mentioned.

And they told me to select 'Open PDFs in Chrome'.

This was already selected when I opened said web page.

But they told me that I needed to first click the other option 'Download PDFs', and then immediately re-select the second option 'Open PDFs in Chrome'.

Then they told me to restart my Browser.

 

This resolved the issue that I had.

I can now download PDFs from

...
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Adobe Employee ,
Jun 10, 2025 Jun 10, 2025

Hi All,

 

This issue has been fixed in our latest release "25.001.20531". You can disable the auto open from preferences now.

 

Regards

Ravi

 

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New Here ,
Jun 13, 2025 Jun 13, 2025

from my end it looks like that despite I have this not marked adobe is opening from default all downloaded pdf's
I hate Adobe more and more after recent changes - it's so aggresive in system and I am not able to change updates settings like pop-ups, display theme always coming back to light every morning and what is the most annoying - reminder to set adobe default, preferences window is not fitting the screen and there is no option to resize.

- "restore last view" does not work

- "disable new acrobat" does not work as well

 

pawe_4494_0-1749800411137.png

pawe_4494_1-1749800802578.png

pawe_4494_2-1749800834500.png

 

 

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New Here ,
Jun 13, 2025 Jun 13, 2025
I agree. The new Adobe is a dis-improvement. "Aggressive" is exactly the word.
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New Here ,
Sep 08, 2025 Sep 08, 2025

You need to go to your Adobe.Acrobat.com (online) account > hit you rprofile pic (top right) > select settings. 
The open to turn off this feature is at the bottom. 

Dee_Jonker_0-1757317440403.png

 

 

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New Here ,
Oct 07, 2025 Oct 07, 2025

As of October 2025 --

Step 1: From the viewing window, select the three lines (kebab or hamburger ellipses) at the upper left corner. You can also use the CTRL+K button combination to open the preferences window as well.

Step 2: Select "Preferences.

Step 3: Select "General" in the "Categories" table on the left side.

Step 4: Unselect the "Always open PDFS saved from the web" box.

Step 5: Click "Okay" at the bottom of the window.

Screenshot 2025-10-07 091804.png

Screenshot 2025-10-07 092234.png

  

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New Here ,
Nov 01, 2025 Nov 01, 2025

This is no longer the correct answer. Please see the one pointing to  edit preferences in Adobe reader

choose general

uncheck "Always open pdfs saved from the web"

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New Here ,
Nov 03, 2025 Nov 03, 2025
LATEST

So, the supposed "solution" (posted May 06, 2024) whereby you switch those Chrome settings back-n-forth did NOT work for me (and yes, I closed the browser and re-opened it before trying agian).

 

I did find a way, though (see the attached JPG image):  Go to Menu [top, left] > Preferences > General, and uncheck these 2 settings:

  • Always open PDFs from printer.
    • *(This was the one that did it for me, since I was using "Print to PDF" at the time.)
  • Always open PDFs saved from the web.

 

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