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How to stop free trial message

New Here ,
Jul 04, 2022 Jul 04, 2022

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I have downloaded the free version of Adobe Acrobat Reader DC and I keep getting pop-up screen asking me to start a 7-day trial of Acrobat DC and when I say quit then the pdf goes away. How do I stop this from happening?

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Download and install

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Community Beginner ,
Jun 28, 2024 Jun 28, 2024

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Same problem! 

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Adobe Employee ,
Jul 08, 2024 Jul 08, 2024

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Hi there,

 

Hope you are doing well and thanks for reaching out.

 

Please logout of the application ,reboot the computer and relogin with the same Adobe ID and check.

 

If it still doesn't work, please remove the application using the Acrobat cleaner tool (https://adobe.ly/3S1ihxU), reboot the computer and reinstall the application using the direct link (https://adobe.ly/4cRNM5c)

 

~Amal

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