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how to trace PDF file?

Community Beginner ,
Apr 13, 2018 Apr 13, 2018

Is there a way to trace a PDF file when it is opened by Adobe Reader?

Or if it is possible to embed a small program in PDF file, when it is opened by Adobe Reader, it can send the IP address to a server?

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correct answers 1 Correct answer

Community Beginner , Apr 13, 2018 Apr 13, 2018

Hi Jane,

Thank you so much for the response.

If the PDF has been downloaded from the cloud to a local computer, can it still be tracked whenever a PDF reader opens the file?

Regards,

Ren

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Community Expert ,
Apr 13, 2018 Apr 13, 2018

If you have Acrobat Pro, you can use File > Send and Track, and yes, you get a message when someone opens the PDF in Reader. Is that what you are looking for?

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Community Beginner ,
Apr 13, 2018 Apr 13, 2018

Hi Jane,

Thank you so much for the response.

If the PDF has been downloaded from the cloud to a local computer, can it still be tracked whenever a PDF reader opens the file?

Regards,

Ren

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

This would be considered a privacy violation. It used to be possible but Adobe removes the feature years ago after much criticism.

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Community Beginner ,
Apr 14, 2018 Apr 14, 2018

If we use Acrobat Pro to upload PDF file to the cloud, is there an option to set permission, such as print only, but no download allowed?

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

"No download allowed" is impossible in concept, because to view the file it must download.

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

I wonder if you are really looking for DRM software, that will prevent an unauthorized copy from opening (but not prevent copying, because any file can be copied).

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Community Beginner ,
Apr 30, 2018 Apr 30, 2018

- I wonder if you are really looking for DRM software, that will prevent an unauthorized copy from opening (but not prevent copying, because any file can be copied).

Thanks you so much for the response, do you mean Document Record Management software? what's the product name?

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LEGEND ,
Apr 30, 2018 Apr 30, 2018

No, Digital Rights Management. There are a number of products. Typically they require a 24/7 server to monitor who is allowed to open files. So a copy cannot be opened. Adobe's offering is LiveCycle Rights Management.

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Community Beginner ,
Apr 30, 2018 Apr 30, 2018

Does this require to add some codes in the PDF file in order to communicate with LiveCycle Rights Management server?

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LEGEND ,
Apr 30, 2018 Apr 30, 2018

Be aware it is controversial to use DRM and it may lead to some end users rejecting your files. They will no longer open so easily.

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LEGEND ,
Apr 30, 2018 Apr 30, 2018

The file must be processed and encrypted by the DRM software so it can lock out access. A plugin must be installed by the end user Except Adobe’s comes as standard if they use Reader. Logging/tracing is not the main function.

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Community Beginner ,
Apr 30, 2018 Apr 30, 2018

Thank you again for the information, now I understand the process now in the high level.

Where I can get the implementation details for those step: "The file must be processed and encrypted by the DRM software so it can lock out access"

For most cases, I can assume users using Adobe Reader to open the the PDF files, based on your message,there will be no extra plugin required, correct?

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LEGEND ,
Apr 30, 2018 Apr 30, 2018

Information on setting up files for DRM will be in the product manual for the DRM product. This may be a programming activity, I've never used the product.

Acrobat Reader can rarely be assumed these days because many people expect to open a PDF in their browser, email app, or on a mobile device. This is a very significant concern.

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Community Beginner ,
Apr 30, 2018 Apr 30, 2018
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OK, I will check out the manual, hopefully it will provide the directions.

Yes, I agree the world has changed lot, but our documents are engineering designs and the users are in the office desktop environment.

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