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How to turn off "Ask AI Assistant" box at bottom of window

Community Beginner ,
Sep 04, 2024 Sep 04, 2024

Screenshot 2024-09-05 124228.png

This "Ask AI Assistant" box has started popping up at the bottom of the window when viewing a PDF. It has an option to "hide for this session" but how do I turn off permanently? It's just another annoying dialog box filling up my viewing screen

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correct answers 2 Correct answers

Adobe Employee , May 24, 2025 May 24, 2025

Hi All,

 

Adding to the comments by ReportsReportsReports, the query bar can be disabled by going to the Preferences > Generative AI > uncheck the option "Show AI query bar on document" > Restart Acrobat (screenshot attached).

 

Hope this helps.

 

Regards,
Souvik.

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Adobe Employee , Jul 11, 2025 Jul 11, 2025

Hi @edie_9775,

 

Hope you are doing well. Sorry for the trouble with disabling GenAI features on Acrobat.

 

I will share the feedback with the team around the preferences. 

 

In the meantime, you can try using the registry codes as shared below:

 

Go to Start > Registry Editor > go to location: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

create new Dword: bEnableGentech

value: 0

 

Note: Please ensure Acrobat is closed while you perform this.

 

Let me kno

...
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Community Beginner ,
Aug 19, 2025 Aug 19, 2025

Bob, I don't know if this helps or not but I reverted back to the 64-bit version and while it's still not ideal, I don't have to see all the AI and suggestions. Until Adobe accepts the fact that no one really wants their AI offerings, I'm sticking with this version. Based on everything I've seen it appears they're unwilling to listen to anyone and keep pushing.

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New Here ,
Aug 19, 2025 Aug 19, 2025

Yes, that DOES help and I am very inclined to do it. I just got the new version last month when I purchased a new laptop. I find the new interface overpowering--all of the things I don't want take up more space than ever (bigger buttons, more white space around the button bars, bars across the top/side/bottom), leaving even less room for the workspace for which I am actually there. And this problem is compounded for me because my new laptop is SMALLER than my previous one, so I need that workspace more now than ever.

 

Now I just need to figure out how to get the 64-bit version on this new laptop...

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New Here ,
Aug 29, 2025 Aug 29, 2025

How do you revert back to the 64-bit version?

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Adobe Employee ,
Aug 29, 2025 Aug 29, 2025
LATEST

Hello @David_M2121

 

You can directly download the 64-bit installer from Adobe’s official page: Download Acrobat 64-bit for Windows. For Mac: Download the Adobe Acrobat Unified App for macOS.

 

Please note: Use the Acrobat Cleaner tool to remove the currently installed Acrobat app, and restart the machine.

 

Thanks,

Anand Sri.

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Community Beginner ,
Aug 19, 2025 Aug 19, 2025

Unchecking the Generative Ai features do absolutley nothing. Every time I uncheck them and close the application, when I open it they are back again. What a POS

russelle72537429_0-1755619643183.png

 

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New Here ,
Aug 20, 2025 Aug 20, 2025

I’m running into an issue with the new “Ask AI Assistant” box that pops up whenever I open a PDF. It has a small option to “hide for this session”, but that only lasts until I close/re-open the file.

I’d really like to disable this permanently — not just hide it temporarily. At the moment it’s just another intrusive dialog taking up part of the viewing area.

Does anyone know if there’s a way to turn this off completely in settings, registry, or preferences? Or is Adobe (or whichever app this is bundled with) planning to add a “never show again” toggle? 

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Community Beginner ,
Aug 20, 2025 Aug 20, 2025

Nothing has worked to date and the developers seem unwilling to give users the option to opt out. Sorry to be the bearer of bad news.

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