Hi!
Forgive me for not being the most gifted of persons regarding, some basic operational issues.
I recently got my MacBook back after removing a damaged Internal Hard Disc and changing to a SSD. The "apple specialists" who did this for me, did not fully copy over, all software programs, among other things.
I needed to upload a copy of my passport in pdf format for a site requesting such proof of ID documentation. I located a pdf copy of an earlier file, but: 1. I couldn't open the pdf because "Adobe Reader" program was unavailable. 2. I located the last version of Reader I had downloaded and which was fully operational before. I was able to re-install the Reader program. I then went back to the website requesting the pdf upload but when trying to choose the file it rejected it. I then downloaded a newer Reader but that would not install. I then noticed that in my downloads folder "Adobe", there were multiple files looking the same that were to be installed.
At this point I gave up and searched online how to remove and un-install all Adobe Reader files. I haven't been successful in locating such information. Though I found some forum chat from some others who instructed a person to remove and un-install all files and upgrades completely from their Mac OS, and then re-install everything from new. Sadly they didn't go in to any detail how to comply with their advice. Hence I'm in need of some help!
Hoping to hear from someone soon!
Shawn
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