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adriand77701665
adriand77701665
Known Participant
December 8, 2018
Question

I can't install free Adobe Reader

  • December 8, 2018
  • 9 replies
  • 5406 views

Hi!I have some problem with program Adobe Reader when I try to install it.

Give error "New version already installed".Why??

I install program Adobe Reader on fresh Windows *(7 x64Ultimate) installed.

I have this problem for some time ago but no one has ever solved it since then.

I google it and I found some fix but why anyone from Abobe does not solve this?

    This topic has been closed for replies.

    9 replies

    adriand77701665
    adriand77701665Author
    Known Participant
    December 17, 2018

    Because now for me doesn't work any version...

    No online version from site and neither the ftp.

    When will be fixed this to online version, what is there:

    Instalare Adobe Acrobat Reader DC pentru toate versiunile

    LeoAdobeX​

    EDIT:

    Imgur: The magic of the Internet

    This is that folders what I found it, if I delete it will work installer to download all files.

    Just version "AcroRdrDC1801120063_en_US" work for me, can be installed without problems.

    Maybe because is offline installer?That version online from site what downloading files can't be installed.

    T
    Test Screen Name
    Legend
    December 12, 2018

    I do not understand what the file sizes mean to you. If you manage to install an old version it will immediately update.

    T
    Test Screen Name
    Legend
    December 12, 2018

    I don't say this is a good thing, but it is clearly Adobe's intention.

    T
    Test Screen Name
    Legend
    December 12, 2018

    No, Adobe really really want everyone to be up to date.

    adriand77701665
    adriand77701665Author
    Known Participant
    December 12, 2018

    Hmm, but can be something what can crash another program from Windows or even files from Windows...For that I want to not do updates automatically, can be something wrong.

    You should test updates before to send users...can be something dangerous or malicious.

    T
    Test Screen Name
    Legend
    December 10, 2018

    This is a very annoying error and it seems to be happening more and more. Worse, I have seen no other suggestions.

    T
    Test Screen Name
    Legend
    December 10, 2018

    Well, I don't want to run it because I have a copy of Reader and I'm happy with that. But you need to choose Reader. Don't choose extra directories. Don't delete anything at random or because you see Adobe in the name.

    adriand77701665
    adriand77701665Author
    Known Participant
    December 10, 2018

    I tryed both and didn't work, when I try to install Reader say the same message "A newer version was installed...- if I don't write wrong".

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    December 11, 2018

    I install from ftp and seems to be ok for the moment.

    Can to installed, he will do and updates?

    By the way, how I can stop updates if I don't want them?Is there in options something to disable them?I've been looking a while ago but I haven't found anything.


    Great! Goo to hear that it's working. Yes, you can download and install updates from help menu of Adobe Reader or through the URL  DC Release Notes — Release Notes for Acrobat DC Products

    You may suppress the auto updates using the Adobe Acrobat Customization Wizard, for detailed information, refer to Online features — Acrobat Customization Wizard DC for Windows

    For Registry settings, please refer to Windows Updates

    Thanks,

    Anand Sri.

    adriand77701665
    adriand77701665Author
    Known Participant
    December 10, 2018

    No other answer?

    A possible solution to install it?

    Claudio González
    Claudio González
    Legend
    December 8, 2018

    You can try using this tool to first remove all traces of Reader from your computer:

    http://labs.adobe.com/downloads/acrobatcleaner.html

    Then, you can download the version you want from

    Adobe Acrobat Reader DC Install for all versions

    After downloading, restart your computer and run the installer before doing anything else.

    adriand77701665
    adriand77701665Author
    Known Participant
    December 8, 2018

    Can't be done to install it without tool to clean or something else, to install it normal like the other programs?

    What is happened here, why install does't install normally?

    I see when I try to install the program and doesn't work with that message will be deleted installer what I download.

    Claudio González
    Claudio González
    Legend
    December 9, 2018

    Mostly fellow users around here, you'd have to  ask Adobe about the "why"s. I have offered you a method that has worked for many people with similar problems, and you are of course free to chose not to follow my suggestion.

    cwbukows
    cwbukows
    Participant
    December 8, 2018

    Same here. I can't install it either.  The installer gives me a message that its already installed but I searched and find no such files.

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