By default Acrobat updates are installed automatically, so NO, no notifications. You can have notifications by changing registry manually but this would defeat the whole purpose of auto-updates. Compare with Google Chrome browser updates; do you have notifications before Chrome updates itself? ... View more

Acrobat Update Service provides elevation for update installation. It is not Acrobat Updater per se. The technologies behind Acrobat deployment and CC deployment are very different which is part of the reason for different services. Regarding "I always have to manually kick off the search for updates." Is it because your Acrobat is not updated automatically? If that is the case, there could be many reasons for this. Search Acrobat\Reader forums for how to enable verbose Acrobat Updater logging, collect logs and upload for me somewhere I can access them. ... View more

You might want to add bUpdater registry value and set it to 0 in the registry path below HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices Updates for Services are also downloaded from ardownload3.adobe.com\.. ... View more

Glad it worked. There is no security risk with incorrect logging setting you have, but the correct one is below-   [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM] "iLogLevel"=dword:00000001 ... View more

I do not think you followed instructions, but it is clear that EULA is not yet accepted. Please add EULAAcceptedForBrowser DWORD registry value in the Registry path below and set it to 1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\AdobeViewer Try check for updates after that.   ... View more

Updater checks multiple registries (EULA acceptance, LUA, bUpdater), and if any of them do not pass, error 100700 is displayed. To find out which one failed, please follow the steps below. Enable verbose logging for Updater, check for updates and provide (upload the file somewhere and send me private message with a link) AdobeARM.log file from User Temp folder? To enable logging- Set iLogLevel REG_DWORD value to 1 in the registry below HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM on 64 bit OS ... View more

Alex, this location should have valid file downloaded by Updater (ARM) from the URL below- https://ardownload3.adobe.com/pub/adobe/ServicesUpdater/win/DC/2500120532_1/RdrServicesUpdater2_x86.exe Normally Updater woud delete this file after validation. It is possible that your antyvirus interfere with Updater. You can download yourself and compare 2 files. I just downloaded from the above URL, and the file has valid Adobe digital signature. If you check your existing file by going to Properties, Digital Signature, does it show as valid?   ... View more

Is it Windows or MAC? On Windows, Acrobat Updater does not "spin wheel" and does not start update installation while application and\or application components are being in use. If so happens that application is being launched while update installation is in progress, Updater will present a dialog and application itself will not launch until update installation is finished.   ... View more

When you patch AIP, you are essentially creating new product version instead of base version, which is the target for later patches. Lets say base version is version A, you patched AIP with version B. Now you deployed it and there is version B on the system. Adobe released patch version C. This patch is a difference between A and C, and MSI will search the system for version A while applying this patch. ... View more

To find out why some machines are not updated, you'd have to provide verbose Updater log files. They must be verbose (they are not by default) Please search these forums for iLogLevel registry value, follow instructions and upload AdobeARM.log files from User Temp and Windows Temp folders somewhere I can access them. ... View more

Hi Reece, By design in Manual mode (Check for updates menu) Updater (or rather OS)  will ask for elevation using UAC prompt. You can't change this and, if you disable UAC prompt, Updater will not have enough elevation, and update install will fail. I do not believe you can install Reader or Acrobat per User. You have to leave Updater do it's job in auto mode. To increase check for updates frequency, you can change per product registry settings. For example, for Reader change Check registry value from 72 hours (default) to lower value in the registry below- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\Legacy\Reader\{AC76BA86-7AD7-FFFF-7B44-AC0F074E4100} Note that GUID part could be different depending on the exact Reader flavor. Here is an example of the registry path for Acrobat- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\Legacy\Acrobat\{AC76BA86-1033-1033-7760-BC15014EA700}   ... View more

RUM launches ARM to perform update related tasks. To get help with this issue you will have to provide verbose ARM files. 1. enable verbose logging - set iLogLevel DWORD value to 1 in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM 2. Run RUM 3. Collect AdobeARM.log files from User Temp and Windows Temp folders 4. Upload these files somewhere so I can take a look ... View more

Can you please elaborate on what exactly is starting? Provide screen shot, etc.. ... View more

If an update is installed successfully, Updater should cleanup no longer needed update file. If there was an issue installing update, Updater will leave it on the system so it does not have to download it again. To find out what is your case, can you please provide a bit more information? Which product do you have installed? Screen shot of the C:\ProgramData\Adobe\ARM subfolder structure that will show which update files are still there. Most importantly, can you please enable Updater verbose logging and provide AdobeARM.log file from User Temp folder approximately 3 days after verbose logging is enabled? To enable verbose logging, please add iLogLevel DWORD registry value and set it to 1 in the registry below- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM Do not post the log here. Send it to me in the private message or upload somewhere (Dropbox?) and provide a link. Thank you in advance.   ... View more

Thank you, I tried latest patch based on Ravi's suggestion. ... View more

Kevin, my note was in reference to your original post with error "The upgrade patch cannot be installed.." Error 1328 is very different and I would trust MSI that binary file difference in the patch cannot be applied to a specific file in the error description. Can you please check if your AIP has RdrServicesUpdater.exe file exactly as specified in the Reader MUI database FileSize 3367584 bytes Version 15.7.20033.2203   (image from the Reader MUI original database opend with Orca)   ... View more

You'd have to provide verbose log file from a system where "Adobe Update shows Adobe is up to date" Do you mean "Adobe Updater shows Adobe Acrobat is up to date"? As suggested many times on these forums: 1. to enable verbose logging please set iLogLevel DWORD value to 1 in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM 2. Select Check for updates from Acrobat Help menu 3. Provide AdobeARM.log file from User Temp folder (send it to me directly) ... View more

Kevin, please note that you cannot apply cumulative patch to any AIP patched with previous patch version or to a product deployed from such AIP. The target for cumulative patch is original (not patched) product.  This is how MSI technology works (and how Adobe Installers\Patches work for that matter) ... View more

Automatic updates are enabled by default. You should not set bUpdater at all and, if it is set to any value, best is to simply delete it. Some admins customize install to disable updates, which sets bUpdater during initial install of a product. If that is your case, simply deleting this value is not enough. You will have to uninstall product and install again without this customization.   ... View more

The Service you mentioned is not Updater. Think of it as a process that provides elevation for Updater when elevation is required to install available updates. It is running because it is needed to also install updates for Updater itself. bUpdaterr registry value in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\2015\FeatureLockDown\Services disables updates for Services installed with Reader, but not Reader updates. To disable Reader updates, you will need to set bUpdater in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\2015\FeatureLockDown   ... View more

What is AdobeARM.exe file version in C:\Program Files (x86)\Common Files\Adobe\ARM\1.0 ? What is the version of your Reader and\or Acrobat? Is it multiuser system? Are you admin user? Is your Updater preference changed from auto mode, which is default?     ... View more

What is AdobeARM.exe file version in C:\Program Files (x86)\Common Files\Adobe\ARM\1.0 ?   ... View more

It is best if you simply delete bUpdater in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown The image you provided shows that you set it to disable updates for Reader. ... View more

iLogLevel DWORD value must be set to 1 in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM User must be logged in for Updater to be launched by Task Scheduler AdobeARM.log file is in User Temp folder. ... View more

Acrobat is installed with auto-update as default. "a popup asking if you would like to install the update now" would be something different and is supported by Updater as semi-auto-mode. It was easier to change this preference in earlier Acrobat versions. If you can't find this option in the Menu\Preferences, the only way to change to semi-auto mode is to set it in Registry. Regstry path is HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\Legacy\Acrobat\[GUID] Set registry value Mode to 2 instead of 3.   ... View more

Can you please provide more context for these questions? ... View more

The only correct way to disable product updates is to use bUpdater "policy" For Acrobat DC Registry path is HKLM\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown Set DWORD bUpdater registry value to 0     ... View more