• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

I can't type the number 4 on fill & sign

New Here ,
Jul 05, 2023 Jul 05, 2023

Copy link to clipboard

Copied

Its not the key since i can type the number 4 outside of Adobe Acrobat Reader.

Im able to use all the keys except for the number 4. Has anyone knows how to fix it? It was working normal until today.

TOPICS
General troubleshooting , How to , Windows

Views

183

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 25, 2023 Jul 25, 2023

Copy link to clipboard

Copied

LATEST

Hi @Eulalio30902653unox 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What happens when you try to type the number 4, do you get any error message? A small video recording of the steps and the issue would be very helpful.

What is the version of the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20244 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...  and see if that helps.

 

Let us know how it goes.

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines