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ss52099520
ss52099520
Participant
October 12, 2018
Answered

I need to know were to put the password to open a pdf.

  • October 12, 2018
  • 3 replies
  • 871 views

Hi all. I was given a secured pdf. All it will allow is printing. I then asked the author for the password (pw) so I can make some text comments put sticky notes on it draw some lines and was sent that pw. Where do I put it? There is no box no pop up nothing that asks for a password. Please do not tell me how to secure one just where to put the password so I can unlock the pdf in DC reader.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Ss,

    A password-protected PDF either requires a password to open or a password to change or remove restricted operations. If a document has restricted features, tools and options related to those features are dimmed.

    If you have the password which was used to apply the restrictions, and if you are able to open the PDF file, then from the File menu>Choose Properties>Then select 'Security' tab to change the security settings to None. It will ask to Enter the password, Enter it to remove the security settings, now Save the file and then Click Ok.

    If the password shared by the author is correct and same, you will be able to remove the security settings.

    Let us know how it goes.

    Thanks,

    Anand Sri.

    3 replies

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    October 12, 2018

    Hello Ss,

    I am sorry that I missed the point and as correctly mentioned by Bernd and George, to remove the Security from the PDF, you need Acrobat Pro or Standard.

    As Adobe Reader is a freeware app and it is used to view, print, sign and annotate a PDF.

    Thank you BerndAlheit and George for correcting me.

    Anand Sri.

      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      October 12, 2018

      To unlock the file you must use Adobe Acrobat. It is not possible with Acrobat Reader.

        G
        gkaiseril
        Inspiring
        October 12, 2018

        With Acrobat Standard or Professional, open the "Preferences" under the Edit menu option. You then select the "Security" tab where you can select to remove the protection and a pop-up will appear for you enter the document's password.

          AnandSri
          Community Manager
          AnandSriCommunity ManagerCorrect answer
          Community Manager
          October 12, 2018

          Hello Ss,

          A password-protected PDF either requires a password to open or a password to change or remove restricted operations. If a document has restricted features, tools and options related to those features are dimmed.

          If you have the password which was used to apply the restrictions, and if you are able to open the PDF file, then from the File menu>Choose Properties>Then select 'Security' tab to change the security settings to None. It will ask to Enter the password, Enter it to remove the security settings, now Save the file and then Click Ok.

          If the password shared by the author is correct and same, you will be able to remove the security settings.

          Let us know how it goes.

          Thanks,

          Anand Sri.

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