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Issue to view with some pdf

New Here ,
Oct 20, 2021 Oct 20, 2021

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Hi, i have the same version about Adobe Reader DC in some clients and in some pc i see correctly some specifics pdf and in other two a i see them wrong. I attach here 3 screenshots, two about version and example where i see it wrong(1.jpg and 2.jpg) and another one with a red 'C' with the version where it works fine(adobefunzionante.jpg). In the client where i see this pdf wrong, if i opne its with Microsoft Edge they can see correctly.

Thank you very much

Best Regards

TOPICS
Crash or freeze , General troubleshooting , PDF and browsers , Print , View PDF , Windows

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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Install the update for the old version.

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Do you have the link please ? I try to download some updates but it not allows me to install because ai have a more newer version

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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In Acrobat Reader Help > Check for Updates

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Ah ok, yeah it is up to date but not works too

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New Here ,
Oct 22, 2021 Oct 22, 2021

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Someone OR tha Adobe suport can reply ?

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